Hi! I'm Munirih and I run our coffee business. I graduated Bachelor of Science in Hospitality Management at Saint Louis University, and I earned my MBA at the University of the Cordilleras. I worked in the hospitality industry for more than 6 years. Customer service is my specialty.
I am dedicated to ensuring your experience is nothing short of exceptional. From handling your inquiries and resolving issues promptly, to meticulously managing data entry tasks with precision and accuracy, I strive to deliver results that exceed your expectations.
From organizing and updating databases to inputting and managing data with efficiency, I have the skills and expertise to streamline your processes and keep your information in perfect order. Trust me to handle your sensitive and confidential data with the utmost care and confidentiality.
Saint Louis University, Baguio City
Master in Business Administration
Researches new market and customer
Assign meetings to potential leads and partnership
Handles local internships for students while creating partnerships with
different hospitality industries to promote the branding of the company.
Handles overall operations of hotel guests, and commercial and dorm tenants Oversee all activities within a specific department or area of an organization. Monitor the efficacy of each department and improve operating processes. Coming up with effective strategies to enhance the organization’s financial health.
Handles overall reservations for Front Office and Sales Department. Maximizes room revenues by utilizing techniques to maximize occupancy. Maintains accurate room rate control, restrictions and availability statuses. Assists with all outside sales and marketing efforts to all distribution channels.
Customer service specialist committed to delivering exceptional experiences and ensuring customer satisfaction.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Thank you so much Ms. Munirih Calpo for the excellent service. Thanks for providing parking space for our bikes, for the courtesy of your staff, and to a great venue for our fellowship night. We truly enjoyed our stay in your hotel. Venus Parkview Hotel is indeed a BIKER Friendly establishment.
Kudos to our pretty Reservations!
Thank you Venus Parkview Hotel! My stay for the nth time is noteworthy that it really felt like home to me. I so love the management, all respect all, special mention to Mun Mun. Great job to everyone for all the time sample of excellent hospitality! I must say I shall return again and again because of you guys. Kudos!