2015
BS Hotel and Restaurant Management
Universidad De Zamboanga
More Info About Me
Offering 7 years of experience providing quality administrative support to clients. As an organized Virtual Assistant, I am dedicated to improving accuracy and efficiency by maintaining and developing organizational and procedural processes. Knowledgeable and dedicated customer service professional with extensive experience in the BPO industry. Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed engagement, acquisition, and retention targets. Adaptable Video Editor is offering 3 years of video editing success. Talent in assembling raw footage, reordering sequences, and adjusting content to align with artistic vision. Aiming to leverage strong proficiency in ADOBE PREMIERE PRO to add value to projects. WordPress Developer with 2 years of functional experience designing and managing business websites using WordPress creation tools. Skilled in front-end and back-end development and implementing themes and plugins. Successfully creates attractive and user-friendly websites to meet client expectations in agile environments.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Administrative
Computer Software & Technical
Video Editing
Certificates
My Experience and Education
2022
-
Present
SBNM Investement
(Virtual Assistant - Data Research)
Data Research, Data Entry, Data Analyst, Data Cleaning
Data Listing
Building Lists For Real Estate Leads in Excel
2022
-
Present
Texas Home Market
(Virtual Assistant - Data Research)
Data Research, Data Entry, and Data Analyst, Data Cleaning
2022
-
2022
Texas Moon Properties, LLC
(Virtual Assistant Data Manager)
Data Cleaner, Reisift Management, Data Pull and Managing Dialer.
2020
-
2021
NWC Investment, Sell to Lily
(Real Estate Virtual Assistant and Data Manager)
Data Puling, Skip-Trace, CRM Management, Cold Calling Campaign, Integration and Lead Generation.
2019
-
2021
Skyfield Funding
(Virtual Assistant Manager)
Loan Process, Customer Service and Administrative Task.
2018
-
2019
IBEX GLOBAL PH
(CSR, BILLING SPECIALIST)
AT&T, DIRECTV & WIRELESS Technical,Billing and Sales Specialist. RC1 agent
2017
-
2018
West Real Estate Group
(Real Estate Virtual Assistant)
Coordinated leads management with CRM software to improve efficiency with prioritized prospects.
2017
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2017
Full Circle Insurance Agency, NY
(Virtual Assistant - Insurance Associate)
Paperwork, maintaining documents and accurately recording information.
Processed and recorded new policies and claims.
2016
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2017
Convergys Philippines, Citi Bank
(Fraud Analyst)
Contacted customers directly to notify of fraudulent activity and minimize impacts.
Analyzed large amounts of data to find patterns of fraud and anomalies.
2015
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2016
TATA CONSULTANCY SERVICES
(Process Associate)
Resolved problems, improved operations and provided exceptional service
2015
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2015
Let's Deal
(Freelance CSR Virtual Assstant)
Email Support
Provided primary customer support to internal and external customers.
Generated, distributed and filed copies of all billing paperwork.
My Services
SEO Content Writer
Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
Real Estate Data Manager
Coordinated leads management with REISIFT CRM software to improve efficiency with prioritized prospects.
Video Editor
Organized assets by collecting data from camera media, transcoding video and audio files and managing file backup to dig
Wordpress Developer
Responsible for both visual updates and some back-end work.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.