Hey there! This is Michelle

Virtual Assistant

Over 6 years of experience in the industry.
Empowering businesses and individuals through seamless virtual support! 🚀 As your dedicated virtual assistant, I bring efficiency, organization, and a touch of tech magic to streamline your tasks. Reliable, adaptable, and always ready to tackle new challenges – your virtual assistant at your service. Let's turn your goals into achievements! 💼✨ #VirtualAssistant #ProductivityPartner #TechSavvySupport

Demonstrated track record of successfully collaborating with diverse international clientele spanning various sectors.
I've cultivated strong relationships with clients hailing from regions such as Louisiana, New York, Florida, Australia, and the Philippines. My professional journey has seen me excel across a spectrum of industries, including Business Process Outsourcing (BPO), Healthcare, and Real Estate.

Michelle Aguila
Lipa City, Philippines
aguilamichelle09@gmail.com
Freelancer
Check my CV View Work Hire Me

Unlocking Success

Skillful Navigator of Success
Administrative Skills
Customer Service Skills
Appointment Scheduling
Medical Virtual Assistant Tasks (Provider Enrollment, Medical receptionist, Prior Authorization, Insurance Verification)
Ability to work under pressure/ Fast Paced Learning
Time Management / Ability to multitask / Adaptability
Excellent Attention to Detail
Social Media Management
Knowledge of CMR/EHR/EMR systems
Data Research, Data Entry & Date Analysis

Professional Journey

Navigating Challenges, Delivering Results
  • EXPERIENCE
  • EDUCATION
2008
Bachelor of Science in Business Administration

Batangas State University

January 2023 - January 2024
Independent Contractor
(Virtual Assistant)

Provider enrollment - completing and submitting credentialing applications for providers
Updating CAQH
Completing revalidation requests by payers and carriers
Follow up on status and open escalation tickets for submitted or denied credentialing applications
Data management - making sure that all provider’s information and files are managed and saved accordingly

June 2020 - June 2022
HealthyBOS, LLC
(Virtual Assistant)

Insurance verification and Prior Authorization
Data entry
Organize and schedule appointments for patients
Patient outreach regarding the status of their order
Updating and filing medical records such as Doctor's Evaluation, Compliance Chart and Prescription
Physician outreach, service, and document collection through phone and email so the clients can focus on filling medical supplies orders
Conducting quality audits, mentoring agents as needed, and providing team members with support and guidance
Extracting report of the day and sending it to the client

July 2022 - December 2022
Moore Health Group
(Virtual Assistant)

Medical Scribing
Appointment Setting
Insurance verification
Administrative Task

November 2017 - May 2020
The Results-Cx
(Team Leader & Customer Service Representative)

Administrative, support, and clerical activities such as data research and analysis, handling reports, and communications
Drafting emails and handling business communications
Email and Calendar management
Managing inbound calls, emails and doing outbound calls to provide service information and resolve member's inquiry (eligibility information, claims status, payment, and denial reason).
Insurance verification and Prior Authorization
Processing premium payments
Overseeing all activities within the team, real-time assistance, coaching and developing agents by doing quality audits, call calibrations.
Training team members, setting strategy, and monitoring progress towards goal

Tailored Solutions for Your Success

Elevate Your Experience with Expertise and Excellence
Medical VA Excellence

Your healthcare ally. Streamlining tasks, enhancing efficiency. Your wellness, my priority!

Customer Delight Specialist

Elevate experiences with top-tier service. Your satisfaction, my commitment!

Precision in Data: Expert in Research, Entry & Analysis.

Elevate insights with meticulous skills. Your data, my mastery!

Unleashing productivity as your General Virtual Assistant

Unleashing productivity as your VA. Elevate your focus, conquer tasks effortlessly. Your success, my priority!

Let's work together !

I am available for freelance projects.
Hire Me

Let's Connect!
Whether you have a project in mind, a question, or just want to say hello, I'm always here for you. Feel free to reach out using the contact details below. Let's start a conversation and explore the possibilities together!

Address :
Lipa City,
Philippines
Email :
aguilamichelle09@gmail.com


Copyright © Myprofile.ph

Copy Right By Michelle Aguila | ALL RIGHTS RESERVED