As a Medical Virtual Assistant, I play a crucial role in supporting healthcare providers and ensuring smooth operations in a medical setting. My responsibilities include:

Managing Appointments: I schedule, confirm, and remind patients of their appointments, ensuring efficient time management for the healthcare team.

Patient Communication: I handle incoming calls and emails, addressing patient inquiries and providing information about services and procedures.

Maintaining Records: I organize and maintain patient medical records, ensuring they are up-to-date and compliant with privacy regulations.

Assisting with Billing: I support billing processes by verifying insurance information, processing payments, and managing claims.

Data Entry: I accurately input patient information into electronic health record systems, ensuring all data is correct and accessible.

Transcribing Notes: I transcribe medical notes and dictations from providers, helping maintain clear and accurate documentation.

Providing Customer Service: I deliver excellent service to patients, addressing their concerns and ensuring a positive experience.

Supporting Telehealth Services: I assist with telehealth appointments, helping set up technology and ensuring patients have a smooth experience.