2011
Office Administration Management
College of St.Adeline
Driven, Detail-Oriented Virtual Assistant
I'm a goal-oriented person. I'm fast to pick up new information, and I'm always willing to help people. I'm also passionate about enhancing my knowledge and skills. I am a hardworking and dedicated individual who is willing to take on any challenge.
Highly skilled and dedicated Office Administration Management graduate from St. Adeline PH, with specialized training in General Virtual Assistance under PRO VA Service. Over three years of experience as an administrative assistant, proficient in creating comprehensive reports, coordinating recognition and certification programs, and efficiently managing daily trackers.
Consider me for the position and let's collaborate to achieve success
My Skills and Competencies
Daily Tracker Management
Recognition and Certification Coordination
Data Entry
Communication and Coordination
Report Creation and Analysis
Poster Design
Certificates
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My Experience and Education
2022
-
2024
EDS
(Virtual Assistant, Patient Care Agent)
Demonstrate proficiency in appointment scheduling software, maintaining accurate and up-to-date records of patient appointments and ensuring seamless coordination with dental professionals.
2021
-
2023
Alorica
(Quality Assurance Associate)
Perform comprehensive examinations and audits of the call process, pinpointing and resolving areas that require improvement to elevate the quality of customer service.
2020
-
2021
Teleperformance
(CSR, Customer Support)
Demonstrate product knowledge and expertise to guide customers through troubleshooting procedures and product features.
My Services
Administrative Assistant / Meeting Coordination and Minutes
Managing emails, scheduling and organizing meetings, preparing agendas, file organization and taking minutes.
Document and Presentation Preparation
Creating and formatting documents, presentations, reports, and other materials to convey information effectively.
Data Entry and Organization
Accurate and organized data entry into spreadsheets, databases, or other software platforms for streamlined operations.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Graphic Design
Create visually appealing and effective graphic designs such as social media, print materials, branding and advertising.
Testimonials
Crystal Johnson
"I appreciate having you on my team; you're an excellent team member."
Darren Woo Go
"Well done on your work! As I mentioned, I had confidence in your abilities."
Maricar Reyes
"Thank you for drafting a contract for my business. Previously, I relied on written agreements during each new client meeting, and this new contract has proven to be a time-saving improvement."