Melgie Castillo.
Hi! I'm Melgie, a 29-year-old based in Philippines, and a mother to a wonderful 4-year-old son. I graduated with a Bachelors Degree. I started my freelancing experience year 2023 - 2025 as a Sales and Marketing Support Staff - Data Entry Specialist in a Real Estate firm.
This year also I completed an Virtual Assistant training program as a Data Entry Professional with PROVA Philippines. I give service to Client through delivering commitment to results with both effeciency and care. I specialize in data entry, email and calendar management and customer database organization. With hands-on experience in tools such as Google Workspace, Microsoft Office, I ensure that tasks are completed accurately, on time, and tailored to your business needs.
If you're looking for a reliable, detail-oriented, and commited Virtual Assistant to help manage your tasks and support your business growth, I'd be happy to assist. Let's work together to achieve your goals-feel free to message me today and let's discuss how I can add value to your team.
Northwest Samar State University
As a Data Entry Professional completed the training course from ProVA Philippines, I manage accurate encoding of property listings, client records, and sales leads. I also monitor lead tracking and administrative tasks to ensure smooth sales operations and effective marketing performance.
As a Sales and Event Coordinator in a hotel and restaurant resort, I handle both sales opportunities and event management to ensure excellent guest experiences. My responsibilities include:
Managing client relations, promote resort packages, and coordinate events from planning to execution. My role includes handling inquiries, preparing proposals, and organizing weddings, corporate functions, and private gatherings. I work closely with different departments to ensure smooth operations, prepare event contracts and reports, and oversee on-site setups. I also support sales targets through upselling, cross-selling, and assisting in marketing promotions to boost resort visibility.
As a detail-oriented and highly organized Data Entry Specialist Secretary in a security agency, I manage accurate encoding and maintenance of records, prepare reports on attendance, deployment, and incidents, and ensure proper documentation of sensitive information. I provide strong administrative support by handling correspondence, scheduling meetings, preparing minutes, and maintaining filing systems. With excellent communication and multitasking skills, I coordinate with clients and security personnel to ensure smooth operations, compliance with protocols, and efficient service delivery.
As a Data Entry Specialist Secretary in a department store, I manage accurate encoding of employee records, sales, and inventory while preparing monthly sales reports and monitoring DTRs for both direct hires and agency staff. I provide administrative support by handling correspondence, maintaining filing systems, answering customer calls regarding product requests or concerns, and paging announcements inside the store. In addition, I assist HR by orienting new employees on company rules and regulations, ensuring proper documentation, and coordinating with departments to support smooth daily operations.
As a detail-oriented and reliable Data Entry Specialist Billing Staff in a computer parts and services firm, I ensure accuracy in billing by preparing and printing delivery receipts, encoding transactions, and maintaining well-organized records. I manage document scanning, indexing, and filing while safeguarding data integrity. With strong customer service skills, I answer client calls to address product and billing concerns promptly and professionally. I also prepare comprehensive monthly reports to support management and contribute to efficient billing operations and smooth office workflows.
As a dependable and customer-focused Data Entry Specialist Cashier in a supermarket and retail firm, I process purchases, handle payments, and provide assistance by pouching and helping customers with their bought products to ensure excellent service. I manage accurate encoding of daily transactions, prepare computations and reports of daily sales, and reconcile cash to maintain accuracy. With strong attention to detail and organizational skills, I also assist in filing transaction records and support smooth store operations.
I support the Sales Director by organizing and maintaining an efficient filing system, preparing minutes of meetings, and ensuring timely updates to agents regarding open houses and other events. I monitor sales team attendance and punctuality for office and site manning schedules, producing monthly reports and preparing performance evaluations. Additionally, I assist in the initial checking of sales bookings and reservation requirements through email before forwarding them to the Sales and Customer Relations Department.
Boost your store’s efficiency with accurate product listings, quick order handling, and real-time inventory updates.
Professional email management—organized inbox, prompt replies, spam control, and reliable schedule handling.
Reliable data entry, validation, product uploads, file conversion, and structured digital archiving.
I keep your projects on track with Trello, Asana, and ClickUp—organized tasks, clear deadlines, and smooth execution.