Bachelor of Science in Information Technology
Polytechnic University of the Philippines
Experienced virtual assistant and social media manager skilled in administrative tasks and strategic social media management. Dedicated to enhancing online presence, fostering brand growth, and delivering exceptional results through attention to detail and strong organizational skills.
Polytechnic University of the Philippines
•Provided exceptional customer service by addressing inquiries, resolving issues, and
maintaining open communication channels with clients.
•Managed driver schedules effectively to ensure adequate staffing levels during peak
hours or emergencies.
•Improved communication between dispatchers and drivers through the
implementation of advanced GPS tracking technology and mobile applications.
•Handled incoming calls and emails from customers regarding issues with deliveries.
Admin
• Develop and maintain a filing system.
• Order office supplies
• Submit and reconcile expense reports.
• Provide general support to visitors.
• Provide information by answering questions and requests.
• Generate reports.
• Prepare and monitor invoices.
• Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
• Handle sensitive information in a confidential manner.
• Greet and assist visitors to the office.
• Photocopy and print out documents on behalf of other colleagues.
• Provide polite and professional communication.
Bookkeeper
• Oversee a company's financial data and compliance by maintaining accurate books on
accounts payable and receivable, payroll, and daily financial entries and reconciliations.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.