- melanieofelas@gmail.com
- +639063488563
- Alion, Mariveles, Bataan 2105
Experienced virtual assistant and social media manager skilled in administrative tasks and strategic social media management. Dedicated to enhancing online presence, fostering brand growth, and delivering exceptional results through attention to detail and strong organizational skills.
Social Media Content Creation
Design visually engaging content for diverse social media platforms, ensuring brand consistency and collaboration with marketing teams for engaging material. Proficiency in design software and knowledge of social media trends essential.
Social Media Management
Skilled in creating targeted social media ad campaigns to boost brand visibility, engagement, and conversions. Proficient in ad creation, audience targeting, budget management, and performance analysis. Ensures compliance with platform guidelines and stays updated on industry trends.
Logistics Dispatcher
•Provided exceptional customer service by addressing inquiries, resolving issues, and
maintaining open communication channels with clients.
•Managed driver schedules effectively to ensure adequate staffing levels during peak
hours or emergencies.
•Improved communication between dispatchers and drivers through the
implementation of advanced GPS tracking technology and mobile applications.
•Handled incoming calls and emails from customers regarding issues with deliveries.
Admin/Assitant Bookkeeper
Admin
• Develop and maintain a filing system.
• Order office supplies
• Submit and reconcile expense reports.
• Provide general support to visitors.
• Provide information by answering questions and requests.
• Generate reports.
• Prepare and monitor invoices.
• Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
• Handle sensitive information in a confidential manner.
• Greet and assist visitors to the office.
• Photocopy and print out documents on behalf of other colleagues.
• Provide polite and professional communication.
Bookkeeper
• Oversee a company's financial data and compliance by maintaining accurate books on
accounts payable and receivable, payroll, and daily financial entries and reconciliations.
Bachelor of Science in Information Technology
Polytechnic University of the Philippines
General Virtual Assistance Training
A 5-10 hours webinar, which aims to enrich the knowledge of the participants in the growing freelancing marketing.