2015
BS Business Administration Major in Business Management
University of Batangas – Lipa Campus
More Info About Me
I have 8 years of experience in the retail banking industry in the Philippines and 1 year as an Administrative Aide in a national agency's Human Resource Personnel Branch. I’m now looking to transition into a Virtual Assistant role, where I can apply my strong organizational skills, attention to detail, and customer service expertise to support clients remotely.
Skills
Here's what you could get once you worked with me!
Customer Support
Bookkeeping
Research/ Data Entry
Executive Assistance
Calendar Management
Email Management
Customer Service
Time Management
Adaptability
Cash Balancing
Certificates
My Experience and Education
2023
-
2024
Philippine Air Force
(Administrative Aide IV (Clerk II))
• Monitors, encodes and consolidates reports such as work plans, status and accomplishment reports, and employee leave applications.
•Reviews, consolidates and submits Daily Time Records of employees to the finance department for payroll processing
• Handles employee profiles and oversees training attended by employees every month or as needed
•Other human resource-related tasks designated by the Supervisor
2020
-
2023
Philippine National Bank
(Sales and Service Associate – Senior Assistant)
o Conducts interview for customers who wants to open an account
o Gathers all appropriate information to open an account; Proofread forms and go
over with applicant
o Performs cross-selling of bank products (insurance, credit cards and
investments) via sales calls (telemarketing) and appointment settings.
o Initiate wire transfers, and perform foreign currency transactions
o Process daily client transactions, and accurately maintain records of each
transaction;
o Perform teller duties such as accepting cash and check deposits, verifying
withdrawals and fund transfers
2015
-
2020
PNB Savings Bank
(Bank Teller/ New Accounts Clerk)
o Ensures all documentation and paperwork was in place and in compliance
o Enter data into computer systems
o Prepare forms for signature cards, cashier checks, drafts and money orders.
o Answer telephone and address inquiries
o Monitor branch supplies
o Call back teller's daily transactions
July 2015
-
Sept 2015
Wash Multifamily Systems
(Accounts Receivable (Remote))
● Manage and process accounts receivable transactions, including invoicing, payment tracking, and account reconciliation, ensuring accuracy and timely processing.
● Generate and review financial reports to monitor outstanding balances and ensure proper application of payments.
● Coordinate with internal teams and external clients to streamline the billing process and follow up on overdue accounts.
● Maintain organized and up-to-date records of all receivables, leveraging remote tools and software for efficient management.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Support
Provide companies with efficient, convenient, and accurate financial data to keep a smooth flow of transactions.
General Virtual Assistance
Includes but not limited to Internet Research, Email Handling, Customer Support, Documentation, and other admin task