BS Business Administration Major in Business Management
University of Batangas – Lipa Campus
I have 8 years of experience in the retail banking industry in the Philippines and 10 months as an Administrative Aide in a national agency's Human Resource Personnel Branch. I’m now looking to transition into a Virtual Assistant role, where I can apply my strong organizational skills, attention to detail, and customer service expertise to support clients remotely.
University of Batangas – Lipa Campus
• Monitors, encodes and consolidates reports such as Daily Status Report, Weekly Work Plan, Accomplishment Report, GAD Report -SDD, and Monthly Leave Applications of civilian employees.
•Reviews, consolidates and submits Daily Time Record of employees to the finance department for payroll processing
• Handles employee profile and oversee trainings attended by employees on monthly basis or as needed
•Other human resource-related tasks designated by the Supervisor
o Conducts interview for customers who wants to open an account
o Gathers all appropriate information to open an account; Proofread forms and go
over with applicant
o Performs cross-selling of bank products (insurance, credit cards and
investments) via sales calls (telemarketing) and appointment settings.
o Initiate wire transfers, and perform foreign currency transactions
o Process daily client transactions, and accurately maintain records of each
transaction;
o Perform teller duties such as accepting cash and check deposits, verifying
withdrawals and fund transfers
o Ensures all documentation and paperwork was in place and in compliance
o Enter data into computer systems
o Prepare forms for signature cards, cashier checks, drafts and money orders.
o Answer telephone and address inquiries
o Monitor branch supplies
o Call back teller's daily transactions
Search the Internet for information on a wide variety of topics.
Provide companies with efficient, convenient, and accurate financial data to keep a smooth flow of transactions.
Includes but not limited to Internet Research, Email Handling, Customer Support, Documentation, and other admin task