A freelance virtual assistant who is proficient in handling
administrative projects, including but not limited to: document creation,
data entry, and social media management. Can work one-on-one with small businesses to provide flexible and affordable administrative support.
LET'S WORK TOGETHER!
CONTACT ME AND LET'S SCHEDULE A CHAT.
Knowledge in managing customer
relationship
Have studied Event Management,
Bookkeeping, Call Center Management,
and Front Office Management.
Planning and organizing events,
conferences, and banquets
As an online customized cake owner, my role involves various tasks to ensure the success and smooth operation of my business, including Customer Service, responding promptly to customer inquiries, and providing excellent customer service.
Address customer concerns and issues in a professional and timely manner.
Assist customers in designing and customizing their cakes according to their preferences. I also manage data entry and schedule to ensure accurate details and keep track of order deadlines. Plus, I take care of keeping the website up to date and easy for customers to explore cakes and place orders hassle-free!
Create and implement housekeeping policies and procedures that outline
expectations, schedules, and methodologies for maintaining cleanliness. Develop work schedules,
allocate resources effectively, and ensure adequate staffing levels to meet the cleaning needs of the
business
-Take and deliver customer orders accurately and efficiently.
-Maintained contact with kitchen staff, management, serving staff and customers'
concerns were addressed.
-Oversee inventory control, ordering, food sanitation and quality control of food products.
-Double-check orders before serving to ensure accuracy.
-Communicate with kitchen staff and bartenders to ensure timely and correct delivery of
orders.
-Keep the dining area, tables, and workstations clean and organized.
-Prioritize tasks to ensure timely service during busy periods.
-Balance multiple tables and tasks efficiently.
-Remain calm and composed when dealing with challenging customers or situations.
-Stay informed about new menu items, promotions, and any changes in restaurant
policies.
-Attend training sessions and meetings as required by the management.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Creating stunning design using canva
Dive into content creation, crafting engaging videos for promotions, tutorials, and presentations. Utilize storytelling