Hey I am Mary

Your friendly social Media Expert

I'm Mary Jie A. Arrogante, a hardworking and adaptable individual with a passion for learning new skills. As A mother of two, I've mastered the art of time management and resilience. I'm driven, detail-oriented, and always ready to take on new challenges.

I have a diverse background in roles such as chat moderator, cashier, and sales clerk, which strengthened my communication and customer service skills. I also have hands-on experience in social media management, growing an audience of over 19,000 followers, as well as in data entry and Facebook Ads management. These roles have helped me develop a strong sense of digital organization, marketing insight, and adaptability in both creative and technical tasks.

With a strong foundation in adaptability, time management, and attention to detail, I take pride in delivering quality work that meets client expectations. I'm passionate about continuous learning and always open to new tools and strategies that enhance productivity. Whether it's assisting with admin tasks, managing content, or supporting digital marketing efforts, I bring a proactive mindset and a personal touch to every project.

Let's work together to bring your vision to life. Let's make it happen!

Mary Jie A. Arrogante
Bais City, Philippines
maryjiearrogante92@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Time Management
Facebook Ads Management
Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

General Virtual Assistant

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Undergraduater
Hotel and Reastaurant Management

2010
La Consolacion College Bais City

Vocational
Bread and Pastry Production NC II

2011
TESDA

Vocational
Commercial Cooking

2011
TeamSkills

2024 - 2025
Freelance
(Chat moderator)

Engage with users positively, answering basic inquiries and maintaining a friendly atmosphere.
Enforce rules and policies across chat rooms, social platforms.
Report violations or suspicious behavior to management or support teams when necessary.
Collaborate with the team to improve moderation guidelines and user engagement strategies.

2023 - 2025
Freelance
(Social Media Manager)

Plan, create, and schedule content across platforms like Facebook, Instagram, and Tiktok.
Manage daily posting and engagement, responding to comments, messages, and mentions.
Grow and monitor social media followers, aiming for increased reach and brand visibility.
Design and implement social media campaigns to promote products, services, or events.
Track performance metrics ( likes, shares, reach, engagement ) and adjust strategies as needed.
Collaborate with graphic designers, content creators, or marketing teams to maintain brand consistency.
Run Facebook Ads and manage budgets for paid promotions.
Stay updated on threads and algorithms to optimize content and audience engagement.

2020 - 2025
Freelance
(Data Entry- Outsource)

Enter and update data accurately into spreadsheets, databases, or company systems.
Review and verify information for errors or inconsistencies before submission.
Organize files and documents digitally to ensure easy access and proper storage.
Follow data confidentiality protocols, ensuring sensitive information is secure.
Communicate with clients or team leads to clarify unclear data or instructions.
Perform routine data backups to protect against data loss

2023 - 2025
Freelance
(Facebook Ads Manager)

Create and manage Facebook ad campaigns to promote products, services, or brand awareness.
Conduct audience research to target the right demographics, interests, and behaviors.
Set up ad budgets. bidding strategies and schedules based on campaign goals.
Monitor ad performance using Facebook Ads Manager and adjust for better results.
Stay up-to-date with Facebook policies and algorithm changes to ensure compliance and effectiveness.

2016 - 2016
LANDMARK MAKATI
(Cashier)

Handle cash, card, and digital payments accurately and efficiently.
Process customer purchases, returns, and exchanges in a timely manner.
Issue receipts, refunds, or change as needed.
Provide excellent customer service, answering product-related questions and resolving minor issues.
Maintain a clean and organized checkout area, ensuring supplies are stocked and equipment functions properly.
Balance the cash register at the beginning and end of shifts to ensure accurate daily transactions.
Follow company policies and security procedures to prevent loss or fraud.

2015 - 2015
SM MEGA MALL
(Cashier)

Handle cash, card, and digital payments accurately and efficiently.
Process customer purchases, returns, and exchanges in a timely manner.
Issue receipts, refunds, or change as needed.
Provide excellent customer service, answering product-related questions and resolving minor issues.
Maintain a clean and organized checkout area, ensuring supplies are stocked and equipment functions properly.
Balance the cash register at the beginning and end of shifts to ensure accurate daily transactions.
Follow company policies and security procedures to prevent loss or fraud.

2017 - 2017
SUPER LEE PLAZA DUMAGUETE
(Sales Clerk)

Assisting customers in selecting products and answering inquiries about prices, availability, and features.
Maintain clean and organized shelves, displays, and sales areas.
Process transactions at the cashier when needed.
Monitor inventory levels, restocking shelves, and reporting low or missing stock.
Promote products and special offers to help boost sales.
Ensure excellent customer service by addressing complaints or concerns promptly and professionally.
Collaborate with the sales team to meet daily and monthly targets.

2017 - 2019
OPPO Philippines
(Brand ambassador)

Represent the brand positively in various settings such as stores, events, or online platforms.
Promote products or services to increase brand awareness and sales.
Engage with customers by providing product information, answering questions, and creating a memorable experience.
Create social media content ( photos, videos, posts ) to highlight brand features and campaigns.
Distribute marketing materials like flyers, samples, or promotional items.
Provide feedback to the company based on customer responses and experience.
Assist in organizing promotional events or in-store demos to attract attention.
Maintain a professional image that aligns with the brand's values and identity.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Social Media Manager

Data Entry

FB Ads Manager

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Bais City,
Philippines
Email :
maryjiearrogante92@gmail.com


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