2025
General Virtual Assistant

2010
HRM Undergraduate - Hospitality Management (Undergraduate Level)

2011
Commercial Cooking at Teamskills Dumaguete

2013
Bread and Pastry Production NC II

2024-2025
Freelance
(Chat moderator)
Engage with users positively, answering basic inquiries and maintaining a friendly atmosphere.
Enforce rules and policies across chat rooms and social platforms.
Report violations or suspicious behavior to management or support teams when necessary.
Collaborate with the team to improve moderation guidelines and user engagement strategies.

2023-2025
Freelance
(Social Media Manager)
Plan, create, and schedule content across platforms like Facebook, Instagram, and Tiktok.
Manage daily posting and engagement, responding to comments, messages, and mentions.
Grow and monitor social media followers, aiming for increased reach and brand visibility.
Design and implement social media campaigns to promote products, services, or events.
Track performance metrics ( likes, shares, reach, engagement ) and adjust strategies as needed.
Collaborate with graphic designers, content creators, or marketing teams to maintain brand consistency.
Run Facebook Ads and manage budgets for paid promotions.
Stay updated on threads and algorithms to optimize content and audience engagement.

2020-2025
Freelance
(Data Entry- Outsource)
Enter and update data accurately into spreadsheets, databases, or company systems.
Review and verify information for errors or inconsistencies before submission.
Organize files and documents digitally to ensure easy access and proper storage.
Follow data confidentiality protocols, ensuring sensitive information is secure.
Communicate with clients or team leads to clarify unclear data or instructions.
Perform routine data backups to protect against data loss

2023-2025
Freelance
(Facebook Ads Manager)
Create and manage Facebook ad campaigns to promote products, services, or brand awareness.
Conduct audience research to target the right demographics, interests, and behaviors.
Set up ad budgets. bidding strategies and schedules based on campaign goals.
Monitor ad performance using Facebook Ads Manager and adjust for better results.
Stay up-to-date with Facebook policies and algorithm changes to ensure compliance and effectiveness.

2016-2016
LANDMARK MAKATI
(Cashier)
Handle cash, card, and digital payments accurately and efficiently.
Process customer purchases, returns, and exchanges in a timely manner.
Issue receipts, refunds, or change as needed.
Provide excellent customer service, answering product-related questions and resolving minor issues.
Maintain a clean and organized checkout area, ensuring supplies are stocked and equipment functions properly.
Balance the cash register at the beginning and end of shifts to ensure accurate daily transactions.
Follow company policies and security procedures to prevent loss or fraud.

2015-2015
SM MEGA MALL
(Cashier)
Handle cash, card, and digital payments accurately and efficiently.
Process customer purchases, returns, and exchanges in a timely manner.
Issue receipts, refunds, or change as needed.
Provide excellent customer service, answering product-related questions and resolving minor issues.
Maintain a clean and organized checkout area, ensuring supplies are stocked and equipment functions properly.
Balance the cash register at the beginning and end of shifts to ensure accurate daily transactions.
Follow company policies and security procedures to prevent loss or fraud.

2017-2017
SUPER LEE PLAZA DUMAGUETE
(Sales Clerk)
Assisting customers in selecting products and answering inquiries about prices, availability, and features.
Maintain clean and organized shelves, displays, and sales areas.
Process transactions at the cashier when needed.
Monitor inventory levels, restocking shelves, and reporting low or missing stock.
Promote products and special offers to help boost sales.
Ensure excellent customer service by addressing complaints or concerns promptly and professionally.
Collaborate with the sales team to meet daily and monthly targets.

2017-2019
OPPO Philippines
(Brand ambassador)
Represent the brand positively in various settings such as stores, events, or online platforms.
Promote products or services to increase brand awareness and sales.
Engage with customers by providing product information, answering questions, and creating a memorable experience.
Create social media content ( photos, videos, posts ) to highlight brand features and campaigns.
Distribute marketing materials like flyers, samples, or promotional items.
Provide feedback to the company based on customer responses and experience.
Assist in organizing promotional events or in-store demos to attract attention.
Maintain a professional image that aligns with the brand's values and identity.