2010
Bachelor of Science in Nursing
Bachelor of Science in Nursing
More Info About Me
A goal-oriented, hardworking, and can be counted upon to finish the task that was given. I’m the type of person who believes in success and who’s not afraid to take risks just to accomplish my goals in life, with grit and determination success will be ours.
My Skills and Competencies
Customer Service Representative
Email Management
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
04/13/2023
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06/29/2024
Umbrella Financial
(Cold Caller/ Appointment Setter)
- Make outgoing calls to potential leads or new prospects.
- Document conversations with prospective clients in our CRM.
- Transfer “warm” leads to the Company's agents.
- To make an appointment with interested prospects or to make a follow-up on our prospect leads.
- Perform various administrative tasks as needed.
2022
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2023
Concentrix
(Customer Service Representative)
Handles Inbound and Outbound calls for placing orders, and tracking orders. Email Support Assist clients with their billing inquiries, complaints, processing payments, and basic troubleshooting
2021
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2022
Accenture
(Customer Service Representative)
-Handles Inbound calls for placing orders, tracking order, billing inquiries, complaints, processing payments and basic troubleshooting.
2014
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2015
Omniglobe International Philippines
(Customer Service Representative)
-Pure Inbound Sales for AT&T Account
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.