Mary Grace

Professional Virtual Assistant
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Contact Information
  • maxellarancon14@gmail.com
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  • 09560727027
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  • Batac, Ilocos Norte, Philippines
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About

A goal-oriented, hardworking, and can be counted upon to finish the task that was given. I’m the type of person who believes in success and who’s not afraid to take risks just to accomplish my goals in life, with grit and determination success will be ours.
Skills

- Email Management
- Data Entry
- Customer Service Representative
- Social Media Management
- Microsoft Office (Word, Excel, PowerPoint)
- Sales
- Time Management
- Graphic Design
- Content Creator
- Billing Explanation
Experience
2022 >> 2023

CUSTOMER SERVICE REPRESENTATIVE

Handles Inbound and Outbound calls for placing orders, and tracking orders. Email Support Assist clients with their billing inquiries, complaints, processing payments, and basic troubleshooting
2021 >> 2022

CUSTOMER SERVICE REPRESENTATIVE

Handles Inbound calls for placing orders, tracking order, billing inquiries, complaints, processing payments and basic troubleshooting.
2014 >> 2015

CUSTOMER SERVICE REPRESENTATIVE

Pure Inbound Sales for AT&T Account
Certificates

Social Media Management
General Virtual Assistant