This project focuses on managing and resolving chargebacks and disputes from various payment platforms, including Shopify, PayPal, and Klarna. The goal is to ensure a streamlined process for handling chargeback notifications, gathering evidence for dispute resolutions, and minimizing financial losses due to fraudulent or erroneous claims. Effective management will involve communication with customers, payment providers, and financial institutions to protect the business from undue chargebacks, while maintaining a positive relationship with customers.