2009
Bachelor of Science in Civil Engineering
De la Salle University
More Info About Me
Hello! I'm Marlah, an established professional that loves working in a setting where my outgoing, meticulous, and proactive nature contribute to the success and completion of the task at hand. My outstanding customer service, time management and organizational talents compliment and enhance any team environment.
As a virtual assistant, I provide my clients with excellent service by using the high-speed internet to administer their accounts continuously. Also, I excel at data entry, content creation, troubleshooting, and bookkeeping.
If you give me the chance of a lifetime, I'll also be able to offer you some golden tips that will increase your company's confidence in me. In addition, I am constantly interested in developing long-term professional relationships with my clients to ensure the success of the company.
My Skills and Competencies
Bookkeeping
Social Media Marketing
Branding
Copywriting
Quickbooks Online
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
November 2015
-
May 2019
Atega Estate, Panlaisan Poultry Farm
(Manager)
• Managed schedules and oversaw daily operations of office and poultry site.
• Reviews cash flow and determine areas of improvement for cost control and initiate changes.
• Maintain detailed reports of profit and expenditures.
• Implement safety policies to eliminate incidents.
• Define employee functions and keep individuals on task.
July 2019
-
April 2022
Optum – United Healthcare
(Provider Service Advocate/ Chat Support)
• Research complex issues across multiple databases and work with support resources to resolve provider issues and/or partner with others to resolve escalated issues.
• Answer 50-70 incoming calls per day from medical providers and identify the type of assistance they require.
October 2022
-
February 2023
Boomering nc
(Business Development Representative)
• Develop sales strategies to draw in potential
customers.
• Seek new business opportunities.
• Keep updated about latest business trends.
• Initiating contact with potential customers through
cold-calling or responding to inquiries generated
from advertisements.
• Arranging in-person meetings, emails, or phone
calls.
• Follow up on proposals/offers to prospects.
• Actively contribute to knowledge sharing on client
needs and context.
• Ensure client satisfaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Bookkeeping
In charge of keeping track of all financial activities for a company.