Efficient, result-oriented and extremely motivated to constantly develop my skills and grow professionally. Has a cheerful personality, love to express my ideas through writing and is open for new learning opportunities. I am confident in my ability to follow instruction and to produce quality of work output that is required of me.
University of Rizal System - Binangonan
US Moving and Storage Company - Handles scheduling, takes inbound and outbound calls, replies to texts and emails, sales, train new hires, process authorization hold, replies to customer feedbacks and reviews to websites
eCommerce - Flower Retails Company - Takes inbound calls for sales and customer service. Order taking and retention.
Teach English language to Chinese kids and adults
Maintain customer satisfaction through calls addressing the customers' needs and inquiries.
Take customer service calls for an Australian Toll Account (Transurban – GoVia)
Take both sales and customer service calls for a hotel reservation account.
I was responsible for all inquiries via phone or email. This taught me how to manage multiple tasks efficiently.
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.