Hi I'm Maricar

General VA

Hello! I'm Maricar M. Unabia, a passionate and dedicated professional based in Mangagoy, Bislig City. With a keen eye for detail and a commitment to excellence, I have built a career focused on a BPO industry, a Freelancer and a Chef. My journey began with a strong educational foundation and has since been enriched by diverse experiences that have shaped my skills and knowledge.

Throughout my career, I have been driven by a desire to solve complex problems and deliver impactful results. Whether it's through customer service, technical support, appointment setter, sales representative, virtual assistant, trader and a teacher. I strive to bring innovative solutions that exceed expectations.

I believe in the power of collaboration and continuously seek opportunities to learn and grow with my team. My approach is centered on open communication, adaptability, and a proactive mindset, which enables me to navigate challenges with ease and confidence.

In my spare time, I enjoy travelling, drinking coffee and most of all cooking delish foods in my restaurant. These activities not only provide balance in my life but also inspire my work and creativity.

Maricar M. Unabia
Bislig, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Customer Service Specialist
Product Support Specialist
General VA
Technical Support Specialist
Appointment Setter
Sales Specialist
ESL Teacher / Private Tutor
Forex Trader

Certificates

Medical Virtual Assistant
EXECUTIVE ASSISTANT

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Bachelor of Elementary Education

De La Salle John Bosco

2003
Bachelor of Science in Psychology

Xavier University Ateneo de Cagayan

2024 - 2024
PPG Premier Group
(Telemarketer ( Inbound and Outbound Calls ))

* Assist clients with inquiries related to health insurance policies
* Schedule appointments for clients with insurance advisors
* Manage and update client information in the database

2024 - 2024
RRL Roofing Company
(Telemarketing ( Inbound and Outbound Calls ))

* Schedule appointments for roof inspection and repair services
* Contact potential customers and explain the company's roofing services
* Process orders and manage customer accounts

20023 - 2024
Your Solution Compounding Pharmacy
(Customer Service Specialist ( NON VOICE ))

* Handle customer inquiries related to diabetic medications.
* Provide information about medication usage, side effects and benefits.
* Process orders and manage customer accounts

2020 - 2021
Virtual Bridge Health Insurance
(Appointment Setter and Customer Service Specialist)

* Sell health insurance policies to potential clients
* Explain the features and benefits of various health insurance plans
* Handle client inquiries and provide accurate information

2019 - 2021
ACADSOC Online English Club
(ESL Teacher)

* Teach English as a second language to non native speakers
* Prepare lesson plans and teaching materials .
* Assess student's progress and provide feedback

2019 - 2021
Tutorville Academy
(Online Tutor)

* Provide one on one tutoring to American students in various subjects
* Develop personalized learning plans based on students needs.
* Monitor and report on student progress

2018 - 2019
Loyal Forex
(Forex Trader)

* Conduct trades in foreign exchange markets.
* Monitor market trends and make informed trading decisions
* Assist clients with their trading accounts and inquiries

2017 - 2018
Radio Natin 91.1
(Disc Jockey)

* Host radio shows and engage with listeners
* Play music, take songs requests and provide commentary
* Conduct interviews with guests and promote station events

2017 - Present
Cleng's Catering Services
(OWNER / Chef)

* Oversee the kitchen operations and manage the culinary team
* Plan and create menus for catering events
* Ensure food quality and safety standards are met

2016 - 2017
Teleperformance
(Customer Service Specialist ( Inbound and Outbound Calls ))

* Assist customers with inquiries related to phone plans and services
* Process new service activations and upgrades
* Handle billing questions and payment issues

2014 - 2016
Teletech
(Sales Specialist)

* Sell mobile plans to new and existing customers
* Explain plan features and benefits to customers
* Handle customer inquiries and process sales transactions

2012 - 2014
Telstra
(Sales Specialist)

* Promote and sell Telstra mobile plans to customers
* Provide detailed information about various mobile plans
* Assist customers with plan selection and activation

2010 - 2012
Arriba Tel
(Sales Representative)

* Sells diet pills and weight loss products to customers
* Explain the benefits and usage of the products
* Handle customer inquiries and provide support

2008 - 2009
East West Bank
(Credit Card and Loan Officer)

* Assist clients with credit card and loan applications
* Evaluate client credit worthiness and process applications
* Provide information on various credit card and loan products

2005 - 2008
Link2Support
(Technical Support Specialist)

* Assist customers with technical issues related to internet connections
* Troubleshoot and resolve connectivity problems
* Provide information on internet service plans and features

My Services

Sales Specialist ( Telemarketing)

Implement sales strategies and campaigns to meet sales targets. Work with marketing teams to create and refine promotion

Technical Support Specialist

Diagnose problems related to internet connectivity, such as slow speeds, disconnections, router issues, or device incomp

Appointment Setter

Work with both the potential client and the sales team to find a suitable time for a meeting or call. Ensure that appoin

Medical Virtual Assistant

Manage medical records, schedule appointments, handle billing and insurance claims.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Customer Service Representative

Responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads.

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Bislig,
Philippines


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