Bachelor of Elementary Education
De La Salle John Bosco
Bachelor of Science in Psychology
Xavier University Ateneo de Cagayan
Hello! I'm Maricar M. Unabia, a passionate and dedicated professional based in Mangagoy, Bislig City. With a keen eye for detail and a commitment to excellence, I have built a career focused on a BPO industry, a Freelancer and a Chef. My journey began with a strong educational foundation and has since been enriched by diverse experiences that have shaped my skills and knowledge.
Throughout my career, I have been driven by a desire to solve complex problems and deliver impactful results. Whether it's through customer service, technical support, appointment setter, sales representative, virtual assistant, trader and a teacher. I strive to bring innovative solutions that exceed expectations.
I believe in the power of collaboration and continuously seek opportunities to learn and grow with my team. My approach is centered on open communication, adaptability, and a proactive mindset, which enables me to navigate challenges with ease and confidence.
In my spare time, I enjoy travelling, drinking coffee and most of all cooking delish foods in my restaurant. These activities not only provide balance in my life but also inspire my work and creativity.
De La Salle John Bosco
Xavier University Ateneo de Cagayan
* Assist clients with inquiries related to health insurance policies
* Schedule appointments for clients with insurance advisors
* Manage and update client information in the database
* Schedule appointments for roof inspection and repair services
* Contact potential customers and explain the company's roofing services
* Process orders and manage customer accounts
* Handle customer inquiries related to diabetic medications.
* Provide information about medication usage, side effects and benefits.
* Process orders and manage customer accounts
* Sell health insurance policies to potential clients
* Explain the features and benefits of various health insurance plans
* Handle client inquiries and provide accurate information
* Teach English as a second language to non native speakers
* Prepare lesson plans and teaching materials .
* Assess student's progress and provide feedback
* Provide one on one tutoring to American students in various subjects
* Develop personalized learning plans based on students needs.
* Monitor and report on student progress
* Conduct trades in foreign exchange markets.
* Monitor market trends and make informed trading decisions
* Assist clients with their trading accounts and inquiries
* Host radio shows and engage with listeners
* Play music, take songs requests and provide commentary
* Conduct interviews with guests and promote station events
* Oversee the kitchen operations and manage the culinary team
* Plan and create menus for catering events
* Ensure food quality and safety standards are met
* Assist customers with inquiries related to phone plans and services
* Process new service activations and upgrades
* Handle billing questions and payment issues
* Sell mobile plans to new and existing customers
* Explain plan features and benefits to customers
* Handle customer inquiries and process sales transactions
* Promote and sell Telstra mobile plans to customers
* Provide detailed information about various mobile plans
* Assist customers with plan selection and activation
* Sells diet pills and weight loss products to customers
* Explain the benefits and usage of the products
* Handle customer inquiries and provide support
* Assist clients with credit card and loan applications
* Evaluate client credit worthiness and process applications
* Provide information on various credit card and loan products
* Assist customers with technical issues related to internet connections
* Troubleshoot and resolve connectivity problems
* Provide information on internet service plans and features
Implement sales strategies and campaigns to meet sales targets. Work with marketing teams to create and refine promotion
Diagnose problems related to internet connectivity, such as slow speeds, disconnections, router issues, or device incomp
Work with both the potential client and the sales team to find a suitable time for a meeting or call. Ensure that appoin
Manage medical records, schedule appointments, handle billing and insurance claims.
Search the Internet for information on a wide variety of topics.
Responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads.