DE LA SALLE JOHN BOSCO COLLEGE, Bachelor of Elementary Education

XAVIER UNIVERSITY ATENEO DE CAGAYAN, Bachelor of Science in Psychology

Excellent communication skills

Strong organizational abilities

Customer service oriented

Attention to detail

Goal oriented mindset

Proficiency in CRM software

Teaching skills and experience

Clear and articulate speech

Active listening to understand customer needs

Effective questioning to gather information

Patience and adaptability

Ability to create personalized learning plans

Proficiency in using online tutoring tools

Organizational skills

Manages inbound and outbound calls in an organized manner with a precise call flow

Experienced and versatile professional with a robust background spanning various roles in different kinds of insurance, customer service, technical support, sales specialist, education and food industry. Demonstrated expertise in administrative support, appointment setting and virtual assistance , complemented by a solid foundation in teaching both online and offline. Proven ability to manage operations, foster client relationships and provide top-notch service across the multiple sectors.

PPG PREMIER GROUP ( Telemarketer / Inbound and Outbound Call)

Assist clients with inquiries about life insurance , schedule appointments for clients with insurance advisors . Manage and update client information in the database.

SIMPLYBIZ (Appointment Setter)

Coordinate with clients who has small businesses that our company offers the best website maker in the city. Schedule and manage appointments for client consultations.

RRL ROOFING COMPANY (Appointment Setter)

Schedule appointments for roof inspection and repair services. Contact potential customers and explain the company's roofing services. Provide quotes and close sales for roof repair services.

VIRTUAL BRIDGE (Sales Representative)

Sell health insurance policies to potential clients. Explain the features and benefits of various health insurance plans. Handle client inquiries and provide accurate information.

ACADSOC ONLINE ENGLISH CLUB (ESL Teacher)

Teach English as a Second Language to non-native speakers. Prepare lesson plans and teaching materials. Assess student progress and provide feedback.

TUTORVILLE ACADEMY (Private Tutor in Texas)

Provide one on one tutoring to American students in various subjects. Develop personalized learning plans based on student needs. Monitor and report on student progress.

LOYAL FOREX ( Trader and Customer Service Representative)

Conduct trades in foreign exchange markets. Monitor market trends and make informed trading decisions. Assist clients with their trading accounts and inquiries.

LINK2SUPPORT (Product Support Representative)

Assist customers with technical issues related to internet connections. Troubleshoot and resolve connectivity problems whether it's wired or wireless connection. Provide information on internet service plans and features.

ARRIBA TEL (Sales Representative)

Sell diet pills and weight loss products to customers. Explain the benefits and usage of the products. Handle customer inquiries and provide support.

TELEPERFORMANCE (Sales Representative)

Assist customers with inquiries related to phone plan and services. Process new service activations and upgrades. Handle billing question and payment issues.

TELETECH (Sales Representative)

Sell mobile plans to new and existing customers. Explain plan features and benefits to customers. handle customer inquiries and process sales transactions.

TELSTRA ( Sales Representative)

Promote and sell Telstra mobile plans to customers. Provide detailed information about various mobile plans. Assist customers with plan selection and activation.

EAST WEST BANK (Credit Card and Loan Officer)

Assist clients with credit card and loan applications. Evaluate clients credit worthiness and process applications. Provide information on various credit card and loan products.

RADIO NATIN 91.1 (Disc Jockey)

Host radio shows and engage with listeners. Play music, take song requests and provide commentary. Conduct interviews with guests and promote station events.

CLENGS CATERING SERVICES ( Head Chef and Owner)

Oversee the kitchen operations and manage the culinary team. Plan and create menus for catering events. Ensure food quality and safety standards are met.