2014
Bachelor Science in Information Technology
STI College General Santos City
Experienced Operation Officer
Hi, I'm Maria Fe Centino , Operation Officer for almost eleven Years of experience, known for meticulous attention to detail and ensuring smooth operations across multiple stores. I Excel at navigating customer inquiries and delivery challenges, while keeping inventory levels optimized for peak efficiency.
I'm always energetic and eager to learn new skills that's why I'm very excited to try my luck here as Virtual Assistant.
My Skills and Competencies
Lead Generation
Appointment Setter
Data Entry
customer service
Email Management
Certificates
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My Experience and Education
2016
-
2023
Citra Mina Seafood and Market Inc.
(Operation Officer)
* Ensures that all stores Branches are always ready and Equipped with the necessary Operational requirements for a smooth day to day Activity.
* Guiding, Directing, motivating, and Inspiring store Personnel towards Achieving store Target.
* Provides Operational Direction, resolution to Problems and setting priorities.
* Deals with Various concern which are directly related to store Operation.
* Manage stocks and forecast control
*Sourcing, Negotiating and Managing The purchase of Goods and Supplies.
* Planning and Scheduling of product Delivery to all Stores
*Ensure customer's Needs and wants, and Address customer complaints.
2014
-
2016
Citra Mina Seafood and Market Inc.
(Store Assistant Supervisor)
Supervise and Manage a sales staff, Provide direction, Support and Motivation to sales team to meet targets. Responsible for Resolving problems; Identifying and analyzing trends; Monitoring Competitor Activity and responding to customer Needs.
My Services
Data Entry
Proficient in handling large volumes of data, ensuring accuracy, organization.
Lead Generation and Email Marketing
Support in building a pipeline of leads to meet business plans, quotas and company objectives.
Admin/Executive Assistant
Excellent communication and multitasking skills, manage calendars, arrange travel, and handle confidential information
Customer Service Support
Helping customers with issues, answering questions, process order, record feedback and build relationship and Promote co