2012
Bachelor of Science in Hospitality Management
Divine Word College of Legazpi City, Albay, 4500, Philippines
More Info About Me
Hi there! I'm Maria Aleth M. Datur, but you can call me Maria for short. I am 32 years old. An Entrepreneur and a full-time mom. I graduated from Divine Word College of Legazpi with a Bachelor's Degree in Hospitality Management.
I've owned a real store before as a business owner. Customer satisfaction and commercial success arise from my refined marketing strategies and my capacity to understand my client's needs.
Additionally, I have experience working in the Hotel industry abroad and in an Australian Education Agency.
And as I step into the world of the Virtual Assistant, I pledge to you that I will be a great help as you grow your business.
I am a proficient, self- motivated Virtual Assistant with excellent skill. I have a great passion for working and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and my work.
I'll be glad to be your Virtual Assistant that you can trust.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
December 2022
-
June 2023
DreamWork Property Investment Ltd. / High Performance Life
(- Social Media Manager / Marketer / Content Creator / Graphic Designer)
I help grow and establish businesses on different Social media Platforms through strategic marketing, content planning, and management. To multiply revenue using social media.
2022
-
2023
Virtualasting
(Internship)
Data Tasks include Data Mining, Real Estate, ChatBot, MailChimp, Pinterest, IFTT, ClickFunnels, Digital Marketing, Email Tasks, Social Media Marketing, Canva ads, and Video Editing.
2017
-
2020
Garment Grid Enterprises
(Business Owner)
• Operate and handle responsibilities such as
creating business plans arranging financing, hiring
staff, reviewing sales, developing marketing
strategies, overseeing daily activities, and
identifying business opportunities.
• Responsible for the social media presence and
posting.
• Major Duties Managing social media posting
(Facebook, Instagram, TikTok).
• Contributing regular posts in addition to editing
and creating embeddable content (images, videos
and interactives) for posts.
2016
-
2017
Options Education Agency
(Marketing Staff)
• Managing and developing marketing campaigns.
• Researching and analyzing data to identify and
define audiences.
• Conducting promotional activities.
• Organizing and distributing financial and
statistical information.
• Overseeing campaigns on social media.
• Evaluating the effectiveness of campaigns.
• Reporting on trends and statistics across all
digital media platforms.
• Creating and monitoring a wide variety of email
marketing campaigns.
• Ensuring design and layouts of emails are
optimized, user and mobile-friendly.
• Proofreading key messaging in and out of email
templates.
• Sending graphics requests to designers.
• Compiling email lists.
• Purging email lists.
• Securing email databases for future campaigns.
• Following up on emails.
• Placing product orders.
• Tracking and analyzing campaign results.
• Aiding additional digital marketing efforts.
January 2013
-
September 2013
Tat Place Hotel & Cafe
(Guest Service Attendant)
• Greeting clients. Greeting guests as they arrive makes a great first impression and helps them feel more at home.
• Coordinating check-ins and check-outs. Guest relations managers help the front desk operate smoothly to ensure timely check-ins and check-outs. They also coordinate luggage collection and storage and oversee front desk financial transactions.
• Informing guests about hotel amenities. And other amenities like breakfast and dining options.
• Recommending off-site amenities. These amenities may include tourist areas and dining and shopping establishments.
• Overseeing employees: This includes front desk,
receptionists, and concierges.
• Room preparation. Guest relations managers ensure rooms are ready for guests before their arrival and check-in.
• Handling complaints: Things don’t always run smoothly, so it’s a guest relations manager’s job to handle and resolve complaints and then follow up to make sure everything’s back on track.
• Taking care of guests with special needs. This includes disabled guests, the elderly, children, and VIPs.
• Communication. Guest relations managers are responsible for maintaining open lines of
communication between staff and guests.
• Management. This includes overseeing other guest relations team members, including receptionists, concierges, housekeepers, and wait staff. This also involves assessing employee performance.
• Fielding feedback. This includes reviewing guest feedback, whether at the hotel or online, and implementing methods for improvement.
My Services
Web Design
Organizing, copywriting, and creating a WordPress website.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.