Bachelor of Science in Hospitality Management
Divine Word College of Legazpi City, Albay,
4500, Philippines
- Year 2012

To obtain a challenging task where I can make a significant contribution to the growth of the company.

Social Media Marketing (Facebook, Instagram, LinkedIn)
Social Media Community Management
Social Media User Engagement
Social Media Outreach
Social Media Content Creation
Influencer Marketing
Project Management
Email Management
Customer Service

Lead Generation
Video Editing
Content Generation
E-commerce
Product Research
Website Builder and SEO
Great Communication Skills
Detail Oriented
Critical and Analytical thinking

Canva
Powtoons
Filmora
Facebook Business Manager
Instagram Business Profile
Clickfunnel
Wordpress
Slack
Trello
Discord
Google Workspace
Microsoft Office Suite

Virtualasting
Philippines
12/2022 - 01/2023
- Internship

• Data Tasks include Data Mining
• Real Estate
• MailChimp
• Pinterest
• IFTT
• Click Funnels
• Digital Marketing
• Email Tasks
• Social Media Marketing
• Canva Ads
• Video Editing

Garment Grid Enterprises
Legazpi CIty, Philippines
06/2017 - 12/2020
- Business Owner

• Operate and handle responsibilities such as creating business plans arranging financing, hiring staff, reviewing sales, developing marketing strategies, overseeing daily activities, and identifying business opportunities.
• Responsible for the Social Media Presence
and Posting
• Major duties managing Social Media Posting ( Facebook, Instagram, Tiktok)
• Contributing regular posts in addition to editing and creating embeddable content (images, videos and interactives) for posts.

Options Education Agency
Legazpi City, Philippines
07/2016 - 04/2017
- Marketing Staff

• Managing and developing marketing campaigns.
• Researching and analyzing data to identify and define audiences.
• Conducting promotional activities.
• Organizing and distributing financial and statistical information.
• Overseeing campaigns on social media.
• Evaluating the effectiveness of campaigns.
• Reporting on trends and statistics across all digital media platforms.
• Creating and monitoring a wide variety of email marketing campaigns.
• Ensuring design and layouts of emails are optimized, user and mobile-friendly.
• Proofreading key messaging in and out of email templates.
• Sending graphics requests to designers.
• Compiling email lists.
• Purging email lists.
• Securing email databases for future campaigns.
• Following up on emails.
• Placing product orders.
• Tracking and analyzing campaign results.
• Aiding additional digital marketing efforts.

Tat Place Hotel and Cafe
Kuala Belait, Brunei Darussalam
01/2013 - 09/2013
- Guest Service Attendant

• Greeting clients. Greeting guests as they arrive makes a great first impression and helps them feel more at home.
• Coordinating check-ins and check-outs. Guest relations managers help the front desk operate smoothly to ensure timely check-ins and check-outs. They also coordinate luggage collection and storage and oversee front desk financial transactions.
• Informing guests about hotel amenities. And other amenities like breakfast and dining options.
• Recommending off-site amenities. These amenities may include tourist areas and dining and shopping establishments.
• Overseeing employees: This includes front desk, receptionists, and concierges.
• Room preparation. Guest relations managers ensure rooms are ready for guests before their arrival and check-in.
• Handling complaints: Things don’t always run smoothly, so it’s a guest relations manager’s job to handle and resolve complaints and then follow up to make sure everything’s back on track.
• Taking care of guests with special needs. This includes disabled guests, the elderly, children, and VIPs.
• Communication. Guest relations managers are responsible for maintaining open lines of communication between staff and guests.
• Management. This includes overseeing other guest relations team members, including receptionists, concierges, housekeepers, and wait staff. This also involves assessing employee performance.
• Fielding feedback. This includes reviewing guest feedback, whether at the hotel or online, and implementing methods for improvement.

PRO VA Virtual Assistant
February 2023