Medical History Form
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"This is my sample work for Medical VA. I had a call center job in the healthcare field for a year and a half, which allowed me to learn the process and medical terms specific to insurance. I want to apply that knowledge in my VA career, so I would like to provide you with some samples of my daily tasks.
One of my daily tasks involves answering phone calls from members regarding their claims. I check if the claims have been processed correctly, assist with ID cards, handle bill payments or bill issues, and verify the provider's participating status (whether they are in-network or out-of-network). Additionally, I handle pre-authorization requests, check the status or reason for denial, and assist with referrals from PCPs, among other tasks.
During my training with PROVA coach Dham, I was assigned to create a Medical History form. I have completed this assignment using Google Sheets and converted it into a PDF file. Please find the attached file as my sample work."