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Airline Management
Cebu Aeronautical Technical School
More Info About me
Hi, my name is Leslie, 28yrs old residing in Caloocan Philippines. Married and has one Son. My greatest interest is cooking, listening to music, creating and making memories with friends and family. I am hard working, detail oriented, can multi-task and am not afraid to learn new things.
When it comes to work, I have experience as a customer service representative, data entry specialist, service crew, and survey specialist, which have helped me develop effective handling of various assigned tasks. I made the decision to change my career because I saw the potential in myself to fulfill all the tasks required by clients through my experiences and basic knowledge as a virtual assistant. I am a highly focused individual when it comes to work, ensuring that I deliver tasks efficiently and with high quality. I am also a fast learner, and if there is something I don't know, I ask questions to learn and complete it properly. I am attentive to details, can multitask, and have initiative. We should work together, and I assure you that I will assist you every day with whatever you need.
My Skills and Competencies
Social Media Management
Data Entry Specialist
Lead Generation Specialist
General Virtual Assistant
Certificates
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My Experience and Education
July 2017
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Dec 2017
Openlook Business Solution
(Audience Development Specialist)
- Data verification account
- Call existing and new subscribers to verify the data on record to continue sending the complimentary magazine.
- Work directly with customers via telephone magazine.
- Opportunity to work within multiple industries.
- Maintain or update customer records by updating account information for qualified customers within the database.
- Meet established weekly productivity goals, sales, lead conversation efficiency, records accuracy
2022
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2023
C2H. Inc
(Research Analyst (Part time))
- Analyze information to find the relationships, patterns and insights that help drive businesses’ decision-making processes.- Following daily campaign assignments based on client’s specifications.
- Research data by using online tools such as Sales Nav Linkedin, Google, Zoominfo and company websites.
- Encode all informations needed on the tool provided by the company. Making sure that all leads will be qualified that matches the specifications as per campaign.
2020
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2021
Change3 Enterprises LLC
(Survey Specailist)
- Turning cold leads to warm leads by conducting surveys over the phone to verify if we’re talking to the right prospects.- Making sure that we will be able to determined decision-makers for our Conversion team to set an appointment for our Sales Team.
2018
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2020
Home Credit Philippines
(Junior Credit Advisor)
- Handles outgoing and incoming collection calls.
- Collects overdue debts and inform clients about their payment duties.
- Handle outgoing and incoming collection calls (call with past due clients)
- Inform client about due amounts, due dates, contract details, client duties
- Phone collecting of overdue debts – suggest solutions to not paying clients, make agreements about payments
- Handle calls politely, professionally and assertively, provide accurate information
Oct 2016
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March 2017
New Car Warranty Corp.
(Car Warranty Agent)
In this non-sales position, my role would involve simply asking consumers if they are interested in learning more about our products. If they express interest, I would provide them with detailed information about the products. Afterwards, I would transfer them to a specialist who can further assist them based on their specific needs. The main focus of this position is to ensure that consumers receive the information they seek and are directed to the appropriate specialist for any further support required.
Aug 2013
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February 2014
Mcdonald's Cebu Apas Lahug
(Service Crew (Cashier) )
- preparing food
- processing orders for customers
- cash handling
- keeping the location operating smoothly
- completing other assignment
-cleaning and maintenance
- helping the team and business meet its targets and goals
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.