Leslie Kyle Mae Bonita Caval

General Virtual Assistant
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Contact Information
  • 09163884417
  • lesliekylebonita@gmail.com
  • https://myprofile.ph/lesliekylemaebonitacaval
  • Philippines
Objective

I am actively seeking to join a company that prioritizes professional growth and offers a challenging and fulfilling career. I am eager to apply my knowledge and skills effectively within the organization. It is my aspiration to be part of a company that values personal and professional development, providing opportunities for continuous growth. I am excited about the prospect of working in an environment that encourages innovation and collaboration while offering rewarding career opportunities.

Education
2011- 2012

Bachelor of Science in Airline Management, Cebu Aeronautical Technical School Salinas

2010 – 2011

Secondary Education, University of the Visayas

2008 – 2009

Elementary Education, Lipata National High School

WORK EXPERIENCE
July 2022 – May 2023

Research Analyst (Part time), C2H. Inc

- Analyzing information to uncover relationships, patterns, and insights that drive business decisions. 
- Executing daily campaign assignments based on client specifications.
- Researching data using data online tools like Sales Nav Linkedin, Google, Zoominfo and company websites.
- Entering all necessary information into the provided tool, ensuring that all leads meet the campaign specifications.

Nov 2020 – April 2021

Survey Specailist, Change3 Enterprises LLC

- Turning cold leads to warm leads by conducting surveys over the phone to verify if we’re talking to the right prospects.
- Making sure that we will be able to determined decision-makers for our Conversion team to set an appointment for our Sales Team

Jan 2018- March 2020

Junior Credit Advisor, Home Credit Philippines

- Handles outgoing and incoming collection calls.
- Collects overdue debts and inform clients about their payment duties.
- Handle outgoing and incoming collection calls (call with past due clients)
-  Inform client about due amounts, due dates, contract details, client duties
- Phone collecting of overdue debts – suggest solutions to not paying clients, make agreements about payments
- Handle calls politely, professionally and assertively, provide accurate information

April 2017- Oct 2017

Audience Development Specialist, OpenLook Business Solutions

- Data verification account
- Call existing and new subscribers to verify the data on record to continue sending the complimentary magazine.
- Work directly with customers via telephone magazine.
- Opportunity to work within multiple industries.
- Maintain or update customer records by updating account information for qualified customers within the database.
- Meet established weekly productivity goals, sales, lead conversation efficiency, records accuracy

Oct 2016 – March 2017

Car Warranty Agent, New Car Warranty Corp.

In this non-sales position, my role would involve simply asking consumers if they are interested in learning more about our products. If they express interest, I would provide them with detailed information about the products. Afterwards, I would transfer them to a specialist who can further assist them based on their specific needs. The main focus of this position is to ensure that consumers receive the information they seek and are directed to the appropriate specialist for any further support required.

August 2013-February 2014

Service Crew ( Cashier), Mcdonalds Aegis Apas, Lahug Branch

- preparing food
- processing orders for customers
- cash handling
- keeping the location operating smoothly
- completing other assignment
- cleaning and maintenance
- helping the team and business meet its targets and goals