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Bachelor in Elementary Education major in Special Education
Southern Leyte State University
More Info About Me
I am enthusiastic, determined, and open-minded, and love to push myself to study and do things that I find most interesting. Being a virtual assistant, in my opinion, is a difficult job that tests an individual's capacity for independent yet disciplined labor. I have therefore invested in myself on training and online courses to become one. In terms of work ethics, I thought of myself as being devoted.
Virtual Assistant
Social Media Management
Email Management
Customer Service
Certificates
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My Experience and Education
2020
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2022
IQOR
(Call Center Representative)
Making sure that clients feel supported and valued while providing prompt and accurate responses to callers, coordinating a lot of incoming and outgoing calls quickly, process financial transactions precisely and quickly.
2017
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2020
Dr. Jadoc Adult and Child Eye Center
(Private Secretary)
Handle phone calls and take messages, schedule staff meetings that sometime includes reserving conference rooms and ordering foods, prepare memos and reports, handle communications via email, perform and file system management, interview patients in order to complete documents, case histories and forms. I am personally using this tools during my work there :
• Google mail
• Google calendar
• Google workspace
• Google documents
• Google Keep notes
• Google sheets
• Zoom
• Outlook
2017
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2017
Corrompido Hospital
(Out Patient Department Clerk)
Handles patients interaction per day, appoint schedules, friendly and polite service to ensure their satisfaction, places records and blank history sheets in order , Schedules appointments for examinations in hospital clinics, according to nature of illness.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.