2013
Bachelor of science in Marine Engineering
University of Cebu
More Info About Me
Hi! I am Kier Anthony Obias. I am 33 years old from Cebu City. I have experience in the healthcare industry for 4 years. Providing excellent customer service. Handling claims inquiries, policy benefits and eligibility, pre-authorization, Membership billing, complaints and appeals of the members. Has Problem-solving and critical-thinking skills to ensure the quality of work is done.
I am a very motivated and driven individual with a passion for continuous growth and learning. Throughout my career, I have gained valuable experiences. I adapt quickly to challenges and I have great problem-solving abilities. I believe in maintaining a positive and collaborative work ethic. I am confident in my ability to contribute to the success of a company, team or organization.
I am committed to ensuring customer satisfaction and service quality. Feel free to reach out if you're interested in collaborating toward a shared goal or exploring a potential partnership. I believe we can achieve great things together!
My Skills and Competencies
Healthcare
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2023
-
2025
Cognizant
(Appeals & Grievance Triager (Health Net))
Create Appeal/Grievance from a shell case to address members concern
2021
-
2023
Wipro
(Customer Service advocate (Molina Healthcare & United Healthcare))
Helped patient understand about their insurance bill and processed payment for their monthly premium. In UHG, we handled claims, benefits and authorization.
2019
-
2021
Teleperformance
(Customer Service Representative (AT&T Telco Account))
Worked as a retention representative, making sure retent customer from cancelling their service. We offered Telco plans, assist customer orders and helped in billing concerns.
My Services
Healthcare VA
Provides administrative, clerical, and clinical support
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.