Kier Anthony Obias

Virtual Assistant
User Thumbnail
Contact Information
  • kanthony2169@gmail.com
    •
  • +639959468560
    •
  • Mandaue City Cebu, Philippines
    •
ABOUT ME

Hi! I am Kier Anthony Obias. I am 33 years old from Cebu City. I have experience in the healthcare industry for 4 years. Providing excellent customer service. Handling claims inquiries, policy benefits and eligibility, pre-authorization, Membership billing, complaints and appeals of the members. Has Problem-solving and critical-thinking skills to ensure the quality of work is done.
EDUCATION

University of Cebu

Bachelor of science in Marine Engineering
WORK EXPERIENCE
2023-2023

Triager

Appeals & Grievance
*Create Pre service appeals for members and providers
*Create Post service appeals for members
*Idenfiy members complains classifiy complains if it is Quility of service or Quilitiy of Care
2021-2023

Customer Service Advocate

Molina B&E
*Process premium payment for members
*Educate and assist member s in the enrolment process
| United Healthcare
* Provide members medical Eligibility and Benefits information to the provider
*Create medical Prior Authorization
*Provide general claims information to the proivder
2019-2023

Customer Service Representative

AT&T CLG
*cancel and reinstate mobile plans
*Offer New and grandfather mobile plans
*Sale Mobile Phone
*Handle escaltion calls
SKILLS AND COMPETENCIES

Communication Skills
Problem-Solving Skills
Critical thinking Skills
Analytical Skills
Customer Service Skills
Attention to detail
Claims Handling Skills
Wide Knowledge in Medical insurance