2011
Bachelor of Science in Marine Transportation
Philippine Maritime Institute - Bohol
More Info About Me
I am Kenneth Joseph Redondo, from the beautiful province of Bohol. Thirty-one years of age, happily married, and a Father of one. I have been a Customer Service Representative (receiving calls and chat support) for three years. I was also an Operations Manager in a restaurant within the City. I am currently managing my small Korean Restaurant and am also ready to explore other work opportunities in being a Social Media Manager. I can say multitasking is somehow my forte because aside from managing orders and posting our social media pages online, I also make time to take care of my daughter.
Kenneth Joseph Hermosa Redondo
Tagbilaran City, Philippines
Freelancer
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2022
Kaja Meokja 가자 먹자
(Social Media Manager | Admin/Owner)
*Manage Facebook page in answering queries regarding the food that we offer and taking online orders
*Create Facebook advertisement
*Creating Facebook content for customer engagement, identifying trends in customer interactions and planning digital campaigns to build community online.
2020
-
2022
Ibex Global Solutions Inc. Bohol
(Customer Service Representative Chat Support)
We assist customers concern regarding there internet, phone and cable concerns. We also help customers with complaints and questions, give customer information about the product they purchase.
2019
-
2020
Skewers BBQ - Bohol
(Operations Manager)
Making sure that we serve a quality food. Also making sure that the customer has a excellent dinning experience that can live up to the brand standards.
2018
-
May 2019
LuPabs Printing Services
(Graphic Artist/Tarpaulin Machin Operator)
Meet clients to determine design needs. I also produce drafts for client review and make revisions based on feedback received. Collaborate with other team members, such as marketing, sales, and business operations, throughout the various phase of a project. I also review designs for errors before they are printed or published. I also make sure that all my designs are up-to-date with the latest design trends, tools, and technologies.
2015
-
2016
Sykes Asia Inc. -Cebu
(Customer Service Representative)
Assisting customers complaints and taking orders as a new customer.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.