Kenneth Joseph Redondo

SSM
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Contact Information
  • Address: 1570-C J.A Clarin St., Tagbilaran City, Bohol, Philippines 6300
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  • Contact Number: (+639) 15426- 4625
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  • redondo.kj@gmail.com
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Character Reference
Nikki Charmaine Reambonanza

Owner - Happy Fur Friends Pet Supply | Happy Trails Travel Agency, 0927 746 3991


Kim Galacio

Local Government Operations Officer 3VI DILG-Mandaue City | Owner- Happy Weddings, 0977 810 0983


Dominic Valeroso

BIR-Revenue Officer II, 0917 163 1330

Educational Background
Bachelor of Science in Marine Transportation

PMI Colleges Bohol, 2008-2011


Vocational, Bread and Pastry Production NCII

Tesda Tubigon, 2016

Work Experience
2018 - Present

Social Media Manager | Admin, Kaja Meokja ๊ฐ€์ž ๋จน์ž

*Manage Facebook page in answering queries regarding the food that we offer and taking online orders
*Create Facebook advertisement
*Creating Facebook content for customer engagement, identifying trends in customer interactions and planning digital campaigns to build community online.
July 2020 - March 2022

Account Service Expert, IBEX Global Solutions Philippines

*Responding to customer queries in a timely and accurate way via live chat
*Identifying customer needs and helping customers analyze billing statements
*Escalate issues and concerns to the appropriate department
*We assist customers concern regarding there internet, phone and cable concerns.
*We also help customers with complaints and questions, give customer information about the product they purchase.
July 2019 - March 2020

Operations Manager, Skewers BBQ and Restuarant

*Oversee all aspects of the restaurant operations
*Hire and train new employees and coordinating work schedules
*Overseeing inventory ordering, and daily maintenance of equipment and the building
*Making sure that we serve a quality food and the customer has a excellent dinning experience that can live up to the brand standards.
July 2018 - March 2019

Graphic Artist and Tarpaulin Machine Operator, Lupabs Printing Services

*Meet clients to determine design needs
*Produce drafts for client review and make revisions based on feedback received
* Collaborate with other team members, such as marketing, sales, and business operations, throughout the various phases of a project
*Review designs for errors before they are printed or published
* Keep up-to-date with the latest design trends, tools and technologies
October 2015- December 2015

Customer Service Representative, Sykes Asia Inc,

*Responding to customer queries in a timely and accurate way via calls
*Identifying customer needs and helping customers analyze billing statements
*Escalate issues and concerns to the appropriate department
SKILLS

Social Media Management
Graphic Design
Social Media Marketing
(Facebook, Instagram, LinkedIn, Twitter,
Tiktok)
Social Media Community Management
(Discord, Telegram, WhatsApp)
Social Media User Engagement
Customer Service
Appointment Setter
Email Management
Calendar Management
Content Writing
Social Media Outreach
Project Management
Social Media Content Creation