2018
BS Marine Engineering
Zamboanga State College of Marine Sciences and Technology
Ready to Help Your Medical Practice Thrive!
👋 Hi there! Imagine we're just getting to know each other, and I'm really excited about the chance to help your medical practice run smoothly. I'm a medical virtual assistant, and I believe my communication skills can help connect with your patients and make your office operations stand out.
I have experience in customer service, social media, administrative work, data entry, writing, and providing virtual support. But what really drives me is my passion for the medical field. Helping medical professionals and improving patient care is my dream job. I’m especially inspired by watching "Grey's Anatomy," an American TV series about medical personnel. It’s sparked my interest in medicine and deepened my admiration for healthcare workers.
I'm ready to assist, collaborate, and learn with you as your practice grows. You need a reliable partner, and here I am!
So, what do you think? Ready to start working together? 🤝
My Skills and Competencies
Customer Service
Administrative Assistant
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
TASKUS
(Customer Service Representative / Voice , Chat and Email support / Fraud detection)
Managing customer inquiries and resolved issues, ensuring high satisfaction and timely delivery. I coordinated with delivery drivers and restaurant partners for accurate order fulfillment. My strong communication and problem-solving skills consistently resulted in positive customer interactions.
2020
-
2022
ICOS
(Cold caller / Health and Car Insurances)
Performs cold calling as customer service representative specializing in health and car insurances, I engaged with prospects to promote insurance products, addressed inquiries, and generated leads. I delivered persuasive pitches, handled objections, and maintained records for exceptional customer service.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Service Representative
Analyzing interactions, feedback, crafting strategies for satisfaction and lasting relationships.