2018
BS Aviation Information Technology
Philippine State College of Aeronautics
Get To Know Me Better
I have experience giving administrative and operational help as a highly organized and self-motivated virtual assistant.
I've worked in data entry and customer service. I know how to use Google Suite and Microsoft Office Suite well. I am proficient in social networking sites like Instagram, LinkedIn, and Twitter.
I can effectively communicate with people from various walks of life and work well with them. I pay close attention to detail and have outstanding time management abilities. I can work alone and with little direction.
I'm committed to providing excellent virtual support and prioritizing client pleasure. In order to guarantee that assignments are successfully completed, I am prepared to go above and beyond.
My Skills and Competencies
Customer Service
Social Media Management
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2021
-
2023
Synchrony Global Phils.
(Customer Service Specialist)
Respond to customer inquiries and complaints via phone. Update customer information in the internal databases. Process payments and resolve payment issues.
Process refunds and adjustments. Monitor customer accounts for suspicious activity. Develop and maintain relationships with customers. Stay up-to-date with changes in the financial sector.
2019
-
2019
Robinsons Land Corporation
(Site Officer)
Assisting the clients and Property Specialists with their tripping. Supplies Inventories.
2019
-
2021
Simbayanan Ni Maria Multi Purpose Cooperative
(Data Entry Specialist)
Recruiting Members. Multitasking in Membership Reports/admin tasks, inventories, records, also answering Inquiries. Also assigned to cashiering.
2018
-
2019
Lufthansa Technik Phils.
(Secretary's Assistant)
Data encoding. Keep and file records of the employees. Supplies inventories. Following orders from the Manager. Posting training schedules. Receive and keep the memos.
My Services
Customer Service
Responsible for providing excellent customer service to customers. Usually, the first point of contact for customers and
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Develop and manage content for social media platforms, including blog posts, tweets, and other user-generated content.