2011
Bachelor of Science in Computer Science
ALU Computer College - Pampanga Branch
Results-Driven Social Media Manager | 6+ Years' Experience | Proven Sales Growth (6K+ Followers)
I'm Katherine, a results-driven Social Media Manager from Quezon City, Philippines, with 6 years of experience building a crafting business's online presence from the ground up. I blend my Computer Science background with specialized VA training to execute SMART social media strategies. Starting with zero followers, I grew the account to over 6,000 engaged followers using organic posting and creative marketplace strategies. My expertise covers social media planning, marketing, content creation, copywriting, and engagement. I'm proud of achieving a single-week sales peak of Php 10,000 during a key seasonal period, and consistently maintained monthly sales of Php 2,000–3,000. I'm committed to turning followers into valuable customers through strategic, measurable, achievable, relevant, and time-bound initiatives.
Beyond social media management, my career includes diverse experience in technical support and customer service (MIS Support, MSI/Acer/Lenovo), giving me a strong foundation in problem-solving and client relations. I also have practical experience in real estate marketing. My core social media management skills include: Audience Research, Competitor Analysis, Campaign Management, SEO/Keyword Integration, Community Building, Analytics Reporting, and Platform Expertise (Facebook, Instagram, TikTok). I am detail-oriented, dedicated to achieving business growth, and ready to leverage my proven track record for your brand.
Contact me today to start growing your online presence and sales.
Pro VA
Professional Skills
Abilities That Can Help Me Succeed In My Job.
Social Media Marketing
Graphic Design / Logo Design
Copywriting
Content Creation
Engagement
Calendar Scheduling
Certificates
Professional Timeline
Choose a job you love, and you will never have to word a day in your life. Timeline history of my career direction and assessment for my current performance, expectations and future possibilities.
2019
-
2025
VnL Crafts
(Social Media Manager)
2014
-
2017
South Park doodle House, Inc.
(MIS Support)
Provided technical support and assistance to users regarding Management Information Systems (MIS) software and applications.
Troubleshooted and resolved issues related to software functionality, data accuracy, and system performance.
Conducted system maintenance tasks, including updates, backups and patches to ensure smooth operation.
Assisted in the implementation of new software systems and upgrades, including user training and documentation.
Document Controller
CCTV’ Operator
Ensuring the effective monitoring of all cameras, promptly identifying and respond to security incidents.
2012
-
2013
Servicedeck Computer Services
(Customer Service Specialist)
Addressed customer inquiries and concerns via phone, email or in-person interactions, providing prompt and courteous assistance.
Resolved customer issues and escalated complex cases to appropriate departments for further resolution.
Handled customer complaints with empathy and professionalism, striving to ensure customer satisfaction and retention.
Provided product information, pricing details, and assistance with orders or account management as needed.
Documentation of files. Daily, weekly and monthly reports.
2011
-
2012
QUBE PC Technologies Marketing
(Technical Support)
Conducted maintenance and repair tasks on equipment, machinery and systems to ensure optimal performance and uptime.
Assisted in the installation, configuration and testing hardware and software components.
Performed routine inspections and diagnostics to identify and address technical issues proactively.
Collaborated with team members and supervisors to troubleshoot complex technical problems and implement effective solutions.
Services Offered
Service commitments that uniquely define the level of service in terms of availability, scope and how we can help your business succeed.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Graphic Design / Logo Design
Includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos.
Calendar Management
Manages all office functions as well as maintaining an online calendar and booking appointments for their employer.
Personal Preferences
Tin Soriano, tinsoriano26@gmail.com
"Your attention to detail on the recent project
was impressive, ensuring a high-quality outcome.
Thank you for doing such a great job."
Leonides P. Siy, onilleepo@gmail.com
"Hello, I was one of Kath's previous officemates, and as a manager, I witnessed her performance while she worked. She is a results-oriented individual who is committed to doing her tasks to perfection. Kath's knowledge is already established, allowing her to complete her job in accordance with rigorous standards. On the character front, no questions are posed; she is a person of discipline and etiquette. She understands where and when she needs to react. She's recommended."