Bachelor of Science in Business Administration Major in Financial Management
Northeastern College
A meticulous professional well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls. Effectively able to meet set deadlines and process information through well-honed research skills.
Northeastern College
Review and analyze client communications (texts, emails, audio, and video transcripts).
Summarize key interactions in a clear, concise, and structured format, ensuring factual accuracy and clarity.
Reframe communications in a neutral tone while maintaining professionalism and objectivity.
Ensure the confidentiality and integrity of all client information.
Collaborate with the team to maintain consistency and quality in documentation.
Manage multiple cases simultaneously while adhering to deadlines and maintaining high-quality standards.
Preparation of reports, letters, memoranda and other official communications.
Preparation of Monitoring Reports on the status of accomplishments of the activities/ initiatives of assigned Offices
Organizes incoming and outgoing recording of communications
Data Collection and Data Entry
Updating, reporting, checking and validating of patient’s hospital bills/statement of account
Ensures that all items, procedures and services rendered are accurately billed
Attends to hospital staffs, doctors and patients/relatives on their questions/inquiries
Preparation of Bills Report and Transmittal Report everyday
Data Collection, Data Encoding and Data Entry
Assist business owners in the registration of their business name
Assist in conducting seminars for business owners
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data entry organizes info for decisions; web research gathers insights, ensuring efficiency, strategy, and growth.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Ensures efficiency and productivity by helping to manage the operational and organizational needs.