Hey I am Karen

Amplifying Your Digital Presence with Precision and Flair

Hello there! With over five years of professional experience in quality assurance, social media management, and content writing, I am confident in my abilities to help you achieve your objectives.

Firstly, I worked as a QA Officer, where I was responsible for ensuring the quality of products and services. Later, I worked as a QA Specialist, where I developed and implemented quality control procedures.

Currently, I am serving as a Social Media Manager and Content Writer, where I create engaging content. I am passionate about delivering high-quality work, and I am proud of my accomplishments in driving website traffic, enhancing efficiency and productivity, and training personnel on quality-related SOPs.

I am eager to connect with you and collaborate to achieve your goals. Let's bring our ideas together!

Karen Suday Trazo
Cagayan de Oro City, Philippines
karentrazo24@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Decision-making
Multitasking
Time-management
Attention to details
MS Office (Excel, Word, PPT)
Google Workspace
Facebook Ads Management
Copywriting
Shopify Management
WordPress
Graphic Design and Video Editing
Graphic Design
Data Entry
Content Creation
Customer Support
Social Media Management
Data Entry
Critical and Analytical
Facebook Advertising
Organization
Advertising/Marketing
Budgeting and Cost Analysis
Canva
Ecommerce

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
BS in Food Science & Technology

University of Science of Technology of Southern Philippines

2010
High School

Kalabugao National High School

2023 - Present
GNP & IYWSOTV
(Social Media Manager & Content Writer)

✅ Sourced/researched diverse topics/stories via Google for
engaging content.
✅ Utilized ChatGPT for article writing and Grammarly
for grammar checks.
✅ Edited high-quality Google images in Canva for
visual enhancement.
✅ Published articles with visuals on the WordPress
website.
✅ Schedule content with captions in Meta Business Suite and Later App
✅ Created client-specific memes for FB/IG posts using
Canva.
✅ Managed content scheduling across FB pages and
IG using Meta Business Suite and Later App.
✅ Drove website traffic via strategic FB/IG posts.
✅ Schedule daily posts (with AI-generated captions and hashtags
✅ Fostered organic growth, engaging with followers
on social media.

2023 - 2023
Facebook Ads - Trainee
(FB Page - Life Qoutes)

During my enrollment in the General Virtual Assistance Program, I specialized in Facebook Ads Management. My main project was overseeing the Facebook Page "Life Quotes," where I concentrated on content creation, scheduling, and running ad campaigns. Despite the absence of a sales focus, my objective was to foster engagement and facilitate messaging.

With a budget of P200.00 allocated to a two-day ad campaign, I achieved commendable results: 2,011 in reach, 13 post engagements, 11 link clicks, 1 post reaction, and 6 messages. Notably, the cost per message was an efficient P33.00 (Please refer to my portfolio - Works - Facebook Ads Management).

In addition to my practical experience, I proactively pursued an in-depth Facebook Ads training program to further elevate my skills and knowledge in this field. This commitment underscores my dedication to remaining at the forefront of effective Facebook advertising practices (Please see Certificates).

2020 - 2023
GAMA Foods Corporation
(QA Specialist)

✅ Collaborated effectively with departments, clients, and customers to ensure seamless QA processes.
✅ Managed data entry and analysis, providing valuable insights for strategic decision-making.
✅ Provided effective solutions for deviations, showcasing strong problem-solving skills and dedication to quality.
✅ Maintained meticulous document checks, ensuring accuracy and compliance with standards.
✅ Scheduled and managed micro tests, ensuring integrity in testing procedures and data.
✅ Managed communication channels: emails, phone calls, and chats for efficient correspondence.
✅ Prioritized customer satisfaction, addressing concerns promptly and professionally.
✅ Developed engaging PowerPoint presentations, simplifying complex topics for diverse audiences.
✅ Conducted comprehensive training sessions for administrative and agency staff, ensuring QA protocol understanding.
✅ Led process improvements through trials, data gathering, and implementation of efficient strategies.
✅ Generated detailed reports for supervisors, offering insights into QA activities and progress.
✅ Conducted regular audits, ensuring adherence to quality standards through daily, monthly, and quarterly -assessments.

2019 - 2020
Jentec Storage Inc.
(Quality Assurance Officer)

✅ Collaborated effectively with departments, clients, and customers to streamline QA processes.
✅ Managed meticulous data entry and maintained accurate records for data-driven decisions.
✅ Offered innovative solutions for deviations, showcasing strong problem-solving skills.
✅ Ensured accuracy and compliance by managing essential documents related to QA and safety.
✅ Handled communication channels: emails, phone calls, and chats for timely correspondence.
✅ Drafted and released memoranda for clear internal communication on QA and safety matters.
✅ Conducted detailed investigation reports and managed local document control, ensuring comprehensive record-keeping.
✅ Delivered high-quality and safe products by implementing rigorous quality control measures.
✅ Coordinated audit schedules and findings with clients and third-party organizations, ensuring compliance.
✅ Participated in depot meetings and initiated productive discussions with manager approval.
✅ Developed engaging PowerPoint presentations to communicate complex topics effectively.
✅Conducted training sessions for employees and clients, enhancing understanding of quality and safety protocols.
✅ Contributed to continuous process improvements, identifying and implementing efficiency enhancements.

2013 - 2015
Llanillo-Romero Optical Clinic
(Receptionist)

✅ Warmly welcomes patients with a friendly and professional demeanor.
✅ Schedules appointments efficiently, ensuring optimal use of time and resources.
✅ Verifies insurance details, confirming accurate information for billing and administrative purposes.
✅ Maintains meticulous records, ensuring accuracy and organization of patient information.
✅ Handles phone inquiries promptly and courteously, providing helpful and accurate information.
✅ Manages billing tasks, ensuring accuracy and completeness in financial transactions.
✅ Ensures seamless front desk operation, providing a professional and efficient patient experience.

My Services

Copywriting

Elevate your brand: engage your audience, boost your online presence, and drive results, etc.

General Virtual Assistance

Providing administrative support, project management, and other tasks remotely.

Graphic Design

Creates visual content like logos, websites, posts, and ads to convey messages effectively.

Facebook Ads Management

Creates and manages targeted advertising campaigns on the Facebook platform and its associated networks.

Social Media Management/Marketing

Help you build your business online presence by providing a smooth planning, curating, until reporting process.

Data Entry / Web Research

Search the Internet for information on a wide variety of topics.

Content Creation

Promote companies' products and services by developing copy for websites, social media, marketing materials.

WordPress Development

Will help you build and design your WordPress website using Elementor Plugin.

Testimonials

Author

John Frits Gerald Sandoval (QA Team Leader at Jentec)

With her knowledge and thorough approach, Karen performs admirably in her role as Depot Quality Assurance. She manages as challenging clientele that deals with various quality standards. and she does it with distinction during her tenure.

Author

Shiela Lorenze Acain (QA Jr. Supervisor at GAMA)

For two years that I'm with Karen, as her supervisor, I can say that she can really be trustworthy in task and projects that you will give to her and she is also open to do more of your expectation of that task. I am also confident that she can perform her duties and responsibilities well since she was also a team player of the department.

Author

Gretchel Villamor (QA Specialist at GAMA)

Karen is a friend of mine and a previous colleague. She is a woman of her word. During her previous job as a QA Specialist, she always got her work done on time and always set a good example in dealing with time management and analytical skills. I always thank her for being there for me when I needed someone to rely on during our working time. I pray that she will continue to inspire others and be the best version of herself.

Author

Prolific Cleaning, Inc.

"Karen was great. She works really well, she manages all the work accordingly and she sets goals that are very achievable. She clearly outlines her game plans and executes it without problem. She keeps everyone informed on what she is doing and never keeps anyone in the dark. Her work ethic is truly remarkable. Thank you Karen"​


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cagayan de Oro City,
Philippines
Email :
karentrazo24@gmail.com


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