BS-Hospitality Management
Manila Business College
Hello :) Welcome to my profile, My name is Julie Phen but you can call me Phen.
I am a highly driven individual with a proven ability to manage multiple responsibilities, and I am actively seeking to leverage my skills as a virtual assistant. I am well-versed in essential digital tools, including Google Workspace, Excel, Canva, and Capcut. My experience as a hotel cashier demonstrates my reliability and knack for accurate data entry, which I am confident will translate seamlessly into administrative and organizational support. As a working student and a solo parent, I've built a strong work ethic and the ability to prioritize effectively, ensuring that all tasks are completed efficiently and on time.
Manila Business College
-Process cash, credit, debit, and other payment transactions accurately.
-Issue receipts, refunds, or change as required.
-Record daily sales transactions in Excel spreadsheets for tracking and reporting.
-Maintain accurate and updated sales records for management review.
-Answer, screen, and forward incoming phone calls in a professional manner.
-Provide information, take messages, or redirect calls to the right person/department.
-Handle customer/guest inquiries politely and efficiently.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
knowledge in accounting principles, tracking account receivables and account payables, payroll postings, invoicing.