Hello, I am Julie

Hello, I'm Julie! Your Virtual Assistant Champion

In my years of experience, it has always been my sense of fulfillment to provide top-notch customer service to clients from various industries. As a virtual assistant, I pride myself on my ability to multitask and prioritize tasks effectively to ensure my clients' needs are met efficiently.

I have undergone extensive training in communication skills, time management, and project management. With my diverse skill set and experience, I can assist with a range of tasks, including email management, scheduling appointments, social media management, data entry, and more.

My clients describe me as reliable, organized, and responsive. I strive to build long-term relationships with my clients by delivering exceptional work and going above and beyond to exceed their expectations.

When I'm not working, I enjoy video editing, singing, traveling and watching movies or k-dramas. I am also interested in learning foreign languages. These hobbies give me the opportunity to learn, practice and appreciate the creative side of me. I believe that it is essential for me to take a break sometimes and have a work-life balance.

If you're looking for a dedicated and experienced virtual assistant to help you streamline your workload and increase productivity, I would be delighted to work with you. Please feel free to contact me to discuss your needs and how I can assist you.

Julie Mae Correa
Kawit, Cavite, Philippines
juliemaecorrea@gmail.com
Freelancer
View Work Hire Me

My Skills and Competencies

Writing Skills
Data Entry
Content Creator
Customer Service
Social Media Management
Social Media Algorithm

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2024
National Certificate II in Caregiving

Everbright International Academy Inc.

2009
Bachelor of Science in Entrepreneurial Management

Polytechnic University of the Philippines - Sta. Rosa Campus

2025 - 2025
Virtual Freelancer Asia
(Ledger Specialist (Accounts Receivable Specialist))

• Performed audits for NMLS/licensing fees and ledger balances of loan officers in a US-based
mortgage broker company
• Reviewed and processed of loan officers' marketing reimbursements
• Accounts receivables for credit pulls and monthly tech fee (invoicing and payment posting)
• Assisted Loan Officers’ inquiries and concerns via zoom calls
• Ensured confidentiality for personal information such as credit card details, etc.
• Performed other administrative task such as email correspondence, taking notes directly to the
loan officer support system (LOS) for proper documentation, etc.

2022 - 2025
Standard Insurance Co. Inc.
(Account Officer)

• Senior Account Manager's Deputy and responsible for immediate decisions for the whole team
• Conducted Dealership visitations. This is to ensure the order of the process as as well to check whether further assistance can be provided to the clients.
• Account handler of a single Company which includes three (3) dealerships
• Issued insurance policies and assisted insurance claims filing
• Conducted pro-active calls, SMS and emails for insurance renewals
• Handled overall collection from 11 Dealerships which includes deposits
• Handled commission payables to the Dealerships
• Handled overall claim payables with deposits for 11 Dealerships which includes coordinating with other company branches nationwide
• Accomplished weekly and monthly reports

2017 - 2022
Standard Insurance Co. Inc.
(Senior Account Executive)

• Senior Account Manager's Deputy and responsible for immediate decisions for the whole team
• Conducted Dealership visitations. This is to ensure the order of the process as as well to check whether further assistance can be provided to the clients.
• Account handler of a single Company which includes three (3) dealerships
• Issued insurance policies and assisted insurance claims filing
• Conducted pro-active calls, SMS and emails for insurance renewals
• Handled overall collection from 11 Dealerships which includes deposits
• Handled commission payables to the Dealerships
• Handled overall claim payables with deposits for 11 Dealerships which includes coordinating with other company branches nationwide
• Accomplished weekly and monthly reports

2015 - 2017
Standard Insurance Co. Inc.
(Account Executive)

• On-site personnel in one particular dealership
• Issued insurance policies and assisted insurance claims filing
• Conducted pro-active calls, SMS and emails for insurance renewals
• Accomplished weekly and monthly reports
• Handled collection from one particular dealership
• Handled claim payables for one particular dealership

2015 - 2015
Global One Integrated Service, Inc. (A Megaworld Company/Real Estate)
(Accounts Management Specialist)

• Coordinated with different departments to update the records and payments of clients
• Filed and monitored client requirements for move-in process of unit turn-over
• Carried out other administrative tasks

2014 - 2015
Telephilippines, Inc.
(Customer Service Representative / Non-voice)

• Assisted customer inquiries about bills, plans, contract and account information.
• Guided customer for online account navigation and options
• Handled billing disputes and other complaints
• Considered as a trusted advisor by providing the best plan and resolution to customers
• Noted the accounts fully as file reference for the next representative

2009 - 2014
Dealership Customer Relationship Center Assistant
(Dearbornmotors Co., Inc. (Ford/Car Dealership))

• Focused on customer relations and hospitality (reception duties)
• Handled phone calls and emails from clients, colleagues and suppliers
• Organized service appointment scheduling scheme for customers
• Conducted post-service, post-sales follow up calls and pro-active calls.
• Handled customer concerns and resolutions. This includes close coordination with the Senior Management and ensuring the fairness of the resolution.
• Analyzed customer feedback for service improvement.
• Updated customer database
• Contributed to dealership profitability and to achieve the sales targets through service and sales marketing initiatives. This includes upselling and cross-selling.
• Handled distribution of LTO registered plates and stickers
• Carried out other administrative support duties and responsibilities necessary

2009 - 2009
Dearbornmotors Co., Inc. (Ford/Car Dealership)
(HR Encoder)

• Encoded the employees’ profiles and updated the information in the system. This includes close coordination with the HR Management in ensuring the precision of the provided file.

My Services

Social Media Management

Analyze customer engagement data, interactions patterns, and strategize digital campaigns to building community

Data Entry / Web Researcher

Internet search and organize information for a wide variety of topics.

Content Creator

Promote companies' products and services by creating contents to engage and attract an audience

Customer Service

Help customers with inquiries and concerns, provide details on products/ services, manage orders and process returns.


Works

FB Ads

Content Creation

Data Entry

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Kawit, Cavite,
Philippines
Email :
juliemaecorrea@gmail.com


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