2008
Nursing Assistant
Sti College, Baguio
All about me😊
Greetings! 😍 My name is Camille, aged 35 from the Philippines. Let me give you a brief description of myself. I have a strong sense of ambition. I always make objectives for myself and I thrive on obstacles, so I have something to aim for. I never settle for anything less than excellence and am constantly searching for ways to improve.
In addition to that, I am highly organized. In order to keep myself on top of deadlines, I always take notes and utilize a variety of tools.I prefer to organize my workspace and logical filing method so I can always find what I need.This, in my opinion, promotes efficiency.
My 12-year BPO experience has given me the confidence and effective communication skills to connect with customers. I gained more information about admin tools and data entry from this job. I also learned how to utilize office products including Microsoft Office Suite, Excel, and PowerPoint.
By beginning ProVa training, I also made the decision to introduce myself to the world of freelancing. This experience has led me to understand that I have the option to work from home or from a non-traditional workspace, to choose my own hours, and to achieve a better work/life balance.
Social Media Manager | Data Entry | Medical Virtual Assistant
Building brand loyalty through strategic social media | Bringing expert medical support directly to your screen | Data-driven success starts with expert entry
Social Media Manager
Medical Visual Assistant
Data Entry
Customer Service representative
Certificates
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Setting the benchmark for excellence in every experience
2021
-
2023
PayPal
(Customer Service Solutions/Chat support/Email support)
· Reviewing reports and individual transactions that appeared suspicious to uncover possible fraudulent activity.
· Asked open-ended questions to determine which products or services would be best fit for customers’ needs.
2018
-
2021
Concentrix
(Customer Service Advisor)
- Technical support for ISP & telephony services
- Billing support for ISP & telephony services
2017
-
2018
Accenture
(Chat support)
- Offering assistance with technical problems related to phone and internet services
2015
-
2017
Teleperformance
(Customer Service Representative)
- Finding fraud charges on consumers' bills
- Giving information about their bank account financials
2009
-
2012
Ygeia Medical Center
(Admin Assistant)
- providing seafarers' pre-employment medical reports prior to the start of the deployment period.
- compiling lab data results and medical history based on patient examinations
SERVICES I CAN OFFER
No task too big, no detail too small – I'm here as your dedicated virtual assistant to handle it all😍
Data Entry
I have experience with specific software programs, such as Google Forms, Google Sheets, CSV files, and Zendesk (emails)
Email Management
I am able to utilize the Zendesk application to effectively address customers' emails.
Customer Service Representative
Expertise with customer service addressing concerns, finding answers for their queries.
Medical Virtual Assistant
Knowledgeable in patient scheduling, insurance verification, medical billing, and coding.
Social Media Management
Skilled in crafting engaging content, strategic campaigns, and enhancing brand visibility.