Judith Camille Salcedo

General Virtual Assistant
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Contact Information
  • 09214207307
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  • prxiousjwl1722@gmail.com
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  • portfolio: myprofile.ph/judithcamillesalcedo
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  • Skype ID: live:.cid.4bea824c7f8d5490
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General Virtual Assistant Skills
April- present

Social Media Manager

-Specialized in managing and executing social media strategies for businesses and individuals. My main role is to create engaging content, interact with the audience, and monitor social media platforms to enhance brand visibility and reputation.

- Strategy Development: develop effective strategies to achieve marketing goals through social media platforms like Facebook, Instagram, LinkedIn, and YouTube.

-Content Creation: was able to create compelling content, including captions, graphics, and videos, to engage the audience and promote the brand.
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Community Engagement: able to interact with followers, respond to comments and messages, and build positive relationships with the audience.

- Social Listening: I'm monitoring social media platforms to track brand mentions, industry trends, and customer feedback to gain insights and address any issues.

- Analytics and Reporting: Knowledgeable in analyzing data and metrics to measure the success of campaigns and make data-driven decisions for improvement.
December 2023- January 2024

Data Entry

Typing speed and accuracy:45wpm | 100% accuracy
Attention to details
Computer skills which include file management, copying, pasting, and navigation between applications
Proficient in Data Entry software skills such as Microsoft Excel, Google sheets
Organizational Skills by keeping data organized and structured
December 2023- January 2024

Email Management

- Inbox organization - efficiently organizing emails into folders based on priority, project and category
-Email filtering - Setting up rules to automatically organize incoming emails
-Quick response time -Responding promptly to emails to maintain communication flows
-Calendar Integration- Using calendar apps to schedule meetings, set reminders and manage appointments.
December 2023- January 2024

Medical Virtual Assistant

- Proficient in medical terminologies to understand and communicate healthcare-related information.
- HIPAA compliance- Understands the Hipaa (Health Insurance Portability and Accountability Act) regulations and maintains patient confidentiality and data security.
- Appointment Scheduling- the ability to schedule appointments, arrange follow-up visits and manage calendars.
- Patient Communication- Effectively communicating to patients with empathy and professionalism.
-Documentation and Reporting- Maintaining accurate documentation of patient interactions, medical histories and treatment plans for reference and complaince purposes.
-Multi-Tasking and Time-Management- able to manage multiple tasks simultaneously while prioritizing urgent matters and adhering to deadlines.
Customer Service Skills
Effective Communication

Able to listen actively to customer's concerns with empathy and patience.
Time Management

Prioritizing tasks and managing tasks in order to provide timely assistance to customers.
Problem-solving

Having a deep understanding of the products or services to assist customers effectively.
Adaptability

Being flexible and able to adjust responses and approaches based on individual customer needs and situations
Work Experience
Jan 2024

General Virtual Assistant(trainee)

ProVA.ph
Oct 2021- June 2023

Customer Solutions Agent 2, Email & Chat support

PayPal
Apr. 2018- Sep.2021

Customer Service Analyst, Tecnical support

Concentrix
Educational Background
2007-2009

Nursing Assistant, Graduate (Associate Degree)

STI College
2005-2006

Bachelor's in Hotel & Restaurant management, Undergraduate

Jose Rizal University