2018
BSBA Major in Marketing
La Salle College of Antipolo
More Info About Me
As a detail-oriented professional with over two years of experience in Programming, I have consistently demonstrated the ability to deliver high-quality results with minimal errors. Known for my outstanding performance, I excel at creating and optimizing blueprints, ensuring efficiency and precision in every project. With a strong commitment to accuracy, I am capable of working independently with minimal supervision and consistently submit reports that reflect thorough analysis and attention to detail. And always aiming to exceed expectations in any project I undertake.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2025
Quantrics Enterprises Inc
(Programmer)
Create and Update Process Flows required for programming used by the Agents to ensure they respect
established guidelines. Review, Test, Troubleshoot, Fix BPI application end-to-end process using testing tools. Monitor emails effectively and ensure important ones from key stakeholders like Designers, Senior Programmers, Primes, Team Leaders, and other Programmers are not missed.
2020
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2022
Quantrics Enterprises Inc
(Customer Service Representative – Back-office Agent)
Delivered exceptional customer service and support by effectively resolving kick-out
orders. Ensured accurate order submission to maintain smooth transaction flow, minimizing
customer callbacks and complaints. Managed and resolved billing inquiries and issues to ensure customer satisfaction.
Email Support
2019
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2020
MGM Nissan Philippines
(Admin Assistant)
Managed departmental reports, including Key Performance Indicators (KPIs),
breakdowns, incentives, and other key metrics. Drafted and distributed internal memorandums, ensuring clear
communication across all personnel
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.