2020
STEM (Science, Technology, Engineering, Mathematics) Strand
Our Lady of Fatima University
Getting to know more about me!
I am a genuine and hard-working individual who values productive working relationships. Despite being new to this field of employment, I have some qualities that contribute with this industry. I want to demonstrate and contribute my knowledge, abilities, and experience to a potential job that will allow me to pursue my career goals and enhance my skills.
I've chosen to concentrate on the best of what I do have to offer: hard work, intelligence, creativity, resourcefulness, and possessing excellent work ethics.
My Skills and Competencies
Social Media Marketing Manager
Customer Service
Data Entry Specialist
Content Creator
Certificates
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Where I obtained my knowledge.
Because the best teacher is experience.
November 2022
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March 2023
General Virtual Assistant
(Sales Chat)
Selling some products to the customer while giving an excellent customer service
September 2021
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June 2022
Alorica
(Customer Experienced Agent)
Helping with billing concerns. Addressing inquiries from customers as they come through chats. Trained to help clients with questions about billing, orders, sales, and troubleshooting. Handling postpaid telecom services for residents of the US. Helping more than two clients.
April 2021
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July 2021
VXI
(Account Associate)
Gathering and analyzing financial data. Creating financial reports, forms, and paperwork. Assisting in the creation of financial statements and budgets. Preventing customers who have accounts with us from terminating their subscriptions. Multitasking while making phone calls. Handled beauty products for residents of the US and Canada. Trained to help consumers with problems like billing, customer retention, sales, and basic requirements.
October 2020
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March 2021
Teleperformance
(Customer Service Representative)
Handle client concerns, offer suitable solutions and alternatives within the allotted period, and then follow up to make sure the issue has been resolved. Maintain client interaction logs, handle customer accounts, and file paperwork. Observe communication protocols, rules, and regulations. Take the extra mile to engage customers.
December 2019
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August 2020
GOLDEN ARCHES DEVELOPMENT CORPORATION (McDonald’s Inc.)
(Service Crew)
Includes receiving orders, cooking food, serving it to the customer, and collecting payment, among other responsibilities necessary to give people exceptional customer service. The first task of the service crew personnel is to welcome guests and take their orders.
My Services
Social Media Marketing Manager
Overseeing and strategic role. I will directly manage your company's presence on social media platforms.
Data Entry Specialist
Enters many types of data, such as lists of names, products, or numbers into database systems.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.