Information Technology
Philtech Institute of Arts and Technology
Computer Technician
International Skills Training Center of the Philippines
With over 4 years and 5 months of dedicated service as a Call Center Agent, I have worked in various capacities, including Customer Service, Technical Support, and Sales Support. Throughout my career, I have consistently provided top-tier customer support, demonstrating exceptional communication skills and a talent for problem-solving. I've been entrusted with resolving a wide range of customer inquiries and issues, always striving for prompt and effective resolutions. My proficiency in using customer service software and my commitment to fostering positive customer relationships have been key drivers of my success. I take pride in my ability to consistently deliver outstanding service and uphold the highest standards of customer satisfaction.
Philtech Institute of Arts and Technology
International Skills Training Center of the Philippines
We are responsible in providing administrative and operational assistance to the sales team, enabling them to achieve their sales goals and enhance customer satisfaction.
As a Technical Support Representative my role is to assist customers with technical issues, troubleshoot problems, and provide solutions to ensure their satisfaction with our products or services.
Promote effective team communication and alignment, provide guidance in problem-solving, serve as a liaison between the team and supervisor, and regularly report on the team's progress and achievements.
As a Customer Service Representative, my primary responsibility is to interact with customers, provide information, resolve issues, and ensure their satisfaction with our products or services.
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I produce rough layouts for artwork and copy, placing a focus on aesthetics, size, arrangement, and typeface. Canva is mostly used to create printables, invites, and posters. And work directly with customers to get their approval.
Responsible for efficiently and accurately inputting data into computer systems and databases. Also includes maintaining organized and up-to-date records for an organization. The Data Entry Specialist should be detail-oriented, possess strong computer skills, and exhibit a high level of accuracy in data entry tasks.
As a Sales Associate I ensure a positive shopping experience and driving revenue for the business. Effective communication, product knowledge and excellent customer service skills are essential in this role.
Delivering top-notch support, issue resolution, and customer happiness through effective communication and assistance.
Accurate and efficient input of information into a system or database.
Creating visual content to communicate messages and ideas through various mediums such as print, digital, or multimedia.
Amazing customer service made me feel like I was most important best I have had ever
She was a great representative
The representative that helped me made my call EXTREMELY easy and quickly to resolve. If this is what T-Mobile customer care has improved to, all customers will be absolutely pleased.
It was a pleasure speaking with this representative. she definitely resolved my issue and put a smile on my face :)
My representative was very helpful
The rep was outstanding
Promoter Champion !
All Promoters/ excellent customer service!
Certificate of Recognition presents to
JOEMARIE T. OBAÑA
Quarter 1 2023 TOP AGENT
Percent To Goal 114.46% (Team RJ)
Joe was amazing and professional!
They was a really good help was able to take care all my issues with no problems. Nice and sweet