Hey I'm Joemarie

More Info About Me

With over 4 years and 5 months of dedicated service as a Call Center Agent, I have worked in various capacities, including Customer Service, Technical Support, and Sales Support. Throughout my career, I have consistently provided top-tier customer support, demonstrating exceptional communication skills and a talent for problem-solving. I've been entrusted with resolving a wide range of customer inquiries and issues, always striving for prompt and effective resolutions. My proficiency in using customer service software and my commitment to fostering positive customer relationships have been key drivers of my success. I take pride in my ability to consistently deliver outstanding service and uphold the highest standards of customer satisfaction.

Joemarie Tabafunda Obaña
Dasmariñas, Philippines
joemarie.041094@gmail.com
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

ProVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2015
Information Technology

Philtech Institute of Arts and Technology

2013
Computer Technician

International Skills Training Center of the Philippines

2022 - 2023
RMS COLLECT PHILS. INC
(Sales Support Representative)

We are responsible in providing administrative and operational assistance to the sales team, enabling them to achieve their sales goals and enhance customer satisfaction.

2021 - 2023
RMS COLLECT PHILS. INC
(Technical Support Representative)

As a Technical Support Representative my role is to assist customers with technical issues, troubleshoot problems, and provide solutions to ensure their satisfaction with our products or services.

2019 - 2023
RMS COLLECT PHILS. INC
(Customer Service Representative)

As a Customer Service Representative, my primary responsibility is to interact with customers, provide information, resolve issues, and ensure their satisfaction with our products or services.

2010 - 2018
Caponpon General Merchandise
(Sales Associate)

As a Sales Associate I ensure a positive shopping experience and driving revenue for the business. Effective communication, product knowledge and excellent customer service skills are essential in this role.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

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Let's work together !

I am available for freelance projects.
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Get In Touch

Address :
Dasmariñas,
Philippines
Email :
joemarie.041094@gmail.com


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