2014
BS Psychology
Our Lady of Fatima University
Count on me! I'm your Efficient Virtual Assistant
Hello , I am Joan Princess, you may simply call me Princess. I am an experienced administrative professional with extensive expertise in file and email management, nurtured over the years of my experience in Human Resources Administration, which has significantly contributed to my organizational skills. My commitment to serving clients across various industries—including real estate, retail, and academe—has enhanced my communication and interpersonal skills. At work, I ensure that I demonstrate a high degree of responsibility and resourcefulness, effectively managing any task that is assigned to me. I am willing to explore new tools and technology enabling me to effectively navigate the challenges presented to me in various tasks.
If you're seeking a virtual assistant who is experienced, dedicated, dependable and committed to your success, look no further. Together, we can streamline your operations and achieve greatness. I am excited to contribute and make a meaningful impact to the growth and success of your business, so let's connect? Shall we?
Professional Skills
Transforming Challenges into Opportunities with Expertise
SEO Keyword Research
Customer Service and Support
Email Marketing
Graphic Designer
Data Entry
Invoicing/Bookkeeping
Certificates
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My Experience and Education
2024
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2024
Singapore Car Detailing Company
(Administrative Staff/General Virtual Assistant)
Oversee daily operations of the car detailing services, ensuring workflow efficiency and timely delivery of services to customers, handling client customer inquiries, bookings, and complaints through chat to drive business growth and operational efficiency. Contribute to marketing strategies to attract and retain customers. Track sales targets and work towards achieving company goals. Managing Xero app for invoicing and accounts reconciliation.
2022
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2024
Marist College Inc.
(HR Staff)
I handled manual inspection of timekeeping for payroll purposes, taking minutes of the meeting for HR department, file and records management, and coordinating school events and activities. I also handled end-to-end recruitment process in the school.
2021
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2022
Bricolage Distributor Inc.
(HR Staff/Receptionist)
I handled travel and accommodation arrangements and focused on tasks such as telephone operating and front desk officer. I also do clerical and HR admin task such as handling and replenishing of department's petty cash fund.
2019
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2020
Cuervo Appraisers Inc.
(Senior HR Admin Associate)
Focused on tasks such as telephone operating and front desk officer. Manual computation of timekeeping for payroll purposes, company events planning. Multi tasking for the Finance department for purchasing of supplies and for Marketing in cold calling of prospective and old clients.
My Services
Solutions to Meet Your Needs
Keyword Research
Search data, and trends to discover high-value keywords that can enhance a website's visibility on search engines.
Email Marketing
Create, manage, and optimize email campaigns that effectively engage and convert potential customers.
Customer Service and Support
Builds customer loyalty and fosters a positive brand image.
Data Entry & Organization
Accurate and organized data entry into spreadsheets, databases, or other software platforms for streamlined operations.
Testimonials
Coach Dhamielyn Sarno
"I highly recommend Joan Princess Comes as a General Virtual Assistant. During her recent training, she impressed me with her strong work ethic, excellent communication, and proactive problem-solving. Princess is highly organized, detail-oriented, and efficient, with a solid grasp of essential VA tools. She's a fast learner dedicated to client success and will be a valuable asset to any team."