Hey I am Joanna

More Info About Me

INTRODUCTION:
Overview of what I am and what you expect if you appoint me as Medical VA.

I am very meticulous person who pays attention to detail. This is the one of the qualities that has served me well.

I am a hard working individual and take great pride in the work I do. I know that I am not perfect nor that I know everything. I am open to suggestions and advices that could help improve the work that I do.

In terms of the skills I have acquired over 7 years. I have formal qualifications in Real Estate Agent and a Customer Service Specialist in Health Account.

This achievement welled over into my professional career. I don’t view work related concerns negatively but a challenge that needs a solution.

I finished the project well before the deadline. I can assure you that you are going to search far and wide to find equal in terms of dedication to the job. I take great pride in what I do and always look for opportunities to improve.

Joanna G. Flores
Quezon City, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Medical Data Entry
Graphic Designer
Data Entry
Social Media Management

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
1995-1997
MIDWIFERY GRADAUTE

TECARRO COLLEGE FOUNDATION

2022 - 2023
OPTUM GLOBAL SOLUTION ( Customers Service Specialist)
(CFR)

-Answer member and provider phone calls and provide them with the information that they request ,with details regarding members Eligibility, Benefits, Claims and Prior Authorization.
-Verifying insurance coverage and ensuring that claims are processed accurately and in a timely manner

2013 - 2018
Avida Sales Corp. (AYALA )
(Avida Property Specialist (AYALA LAND CORP.))

-Promote, market and sell Avida Land Properties through advertisement. Open houses. Participation in various sales and marketing initiatives.
-Making appointment and showing buyers around the property.

2011 - 2013
Eton Properties Philippines Inc (EPPI)
(Account Manager)

-Promote, market and sell ETON Properties through advertisement. Open houses. Participation in various sales and marketing initiatives.
-Making appointment and showing buyers around the property.

My Services

Customers Service Specialist

Handling Costumers complain, Provides customer service in a timely manner via several means which include email.

Medical Data Entry

Setting up Automated Reminders, Insurance Verification, Appointment Setting and Confirmation, Medical Billing

Data Entry

Search the Internet for information on a wide variety of topics.

REVA

Gathers, provides, and explains details of current market conditions, pricing, legal requirements, and similar informati

Testimonials

Author

Survey Score from member call

Survey Score from member call

Author

Survey from member call

Yes um my experience was pretty good. She did help me and it was great. Thank you. Bye. Bye

Author

Promoter ( Survey)

Survey Call


Works

REVA ( Real Estate)

Customer Service Speciali...

Medical VA-Data Entry

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon City,
Philippines


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