- gabrielethan2613@gmail.com
- 09773214359
- 373 Quirino Highway Brgy Talipapa Novaliches Quezon City
Chua , Joanna
Virtual Assistant
Contact Information
PERSONAL PROFILE
Adaptable to new concepts and responsibilities . A confident , reliable with my customers service experience . I enjoy helping clients and individuals to solve their problems over the phone , face to face or via email.
COMPETENCIES AND SKILLS
Prioritize tasks based on importance and urgency
Customers Service Specialist
Answering from member/providers calls about their question and concern
Attention to detail / Self-Motivation and Discipline
Ability to follow up clients in Timely and Professional manner
Excellent Collaboration and Communication Skills (verbal and written)
Appointment Settings and Lead Generation
Exchange Emails in behalf of client/company
Lead Generation
Good Attendance Record
WORK EXPERIENCE
2022 - 2023
OPTUM GLOBAL SOLUTION, ( CUSTOMERS SERVICE SPECIALIST) (CFR)
-Answer member and provider phone calls and provide them with the information that they request ,with details regarding members Eligibility, Benefits, Claims and Prior Authorization.
-Verifying insurance coverage and ensuring that claims are processed accurately and in a timely manner
2013 - 2018
AVIDA SALES CORP., (AYALA ) (AVIDA PROPERTY SPECIALIST (AYALA LAND CORP.))
-Promote, market and sell Avida Land Properties through advertisement. Open houses. Participation in various sales and marketing initiatives.
-Making appointment and showing buyers around the property.
2011 - 2013
ETON PROPERTIES PHILIPPINES INC, (EPPI) (ACCOUNT MANAGER)
-Promote, market and sell ETON Properties through advertisement. Open houses. Participation in various sales and marketing initiatives.
-Making appointment and showing buyers around the property.
EDUCATION HISTORY
1995-1997
Tecarro College Foundation Inc., (Midwifery)
March 2005-August 2005
Informatics School, (Medical Transcriptionist)