Hey I am Jirah

More Info About Me

I'm really interested in e-commerce, especially how Amazon changed shopping. Being an Amazon product researcher lets me combine my love for research with my curiosity about what people buy. I enjoy finding new and popular products, figuring out what's missing in the market, and helping businesses succeed by using data to make decisions. This job matches my interests and lets me help businesses grow online.

Jirah Tejada
Tarlac, Philippines
jirah.bamba@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Precise Data Entry
E-commerce Proficiency
Amazon Product Research
Customer Service Excellence

Certificates

C1
AMZ Online Arbitrage Product Research Internship

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Currently in School
BS in Psychology

Tarlac Agricultural University

2018
Science Technology, Engineering, and Mathematics

Arellano University

current - current
DXC Technology
(Customer Solutions Rep III)

currently in training

2023 - 2023
Amazon Pro Training
(Amazon Product Research Internship)

I find good products for Amazon by studying the market and keepa data. I use different methods to find profitable products, such as manual sourcing, reverse sourcing, and StoreFront stalking. Also, I work with the team on new ideas, and check out what competitors are doing. I make sure we follow Amazon's rules and keep up with trends.

Mar 2020 - Jul 2023
Foundever
(Customer Engagement)

I offered caring and informed support to policyholders, achieving a perfect customer satisfaction rate. I remotely helped with HP printer setups and managed hotel reservations with a 100% accuracy rate. I also boosted upsells and revenue by 20% through informative guest assistance.

Feb 2019 - Jun 2019
Concentrix CVG
(Customer Support Associate)

I helped customers fix radio satellite issues over the phone 90% of the time, reducing onsite visits. I also increased customer interest by showcasing features, resulting in a 30% engagement increase.

Nov 2018 - Jan 2019
Teleperformance
(Customer Service Representative)

I helped non-members enroll in health insurance better, increasing successful enrollments by 30%. I also sorted out billing questions, reducing issues by 25% and ensuring accurate billing.

Apr 2018 - Jul 2018
Mcdonald
(Service Crew)

Managed high order volumes efficiently during busy hours, worked with the team to improve operations, demonstrated skill in handling cash transactions, resolved customer issues effectively, and contributed to upselling, resulting in improved customer satisfaction and increased sales.

My Services

Product Research

I can assist you in conducting comprehensive research on various products to identify market trends and opportunities.

Competitor Analysis

I'll analyze your competitors' strategies, strengths, and weaknesses to help you gain a competitive edge.

Best-Selling Items

I can pinpoint your competitors' latest best-selling products, giving you valuable insights for your own product lineup.

Pricing and Marketing Strategies

I'll track pricing changes, sales events, and marketing campaigns to help you adapt and stay competitive in the market.

Market Trends Observation

Storefront stalking allows me to identify emerging trends in the retail industry, helping you stay ahead of the curve.

Negative Reviews Studies

I'll help you uncover areas of improvement for your products, enhancing customer satisfaction.

Testimonials

Author

Ana Lorraine D. Ramirez

"I'd want to thank Jirah for her outstanding job on the latest task. Jirah's commitment and attention to detail were palpable throughout the process. I admire how she take the initiative to address difficulties on her own. Her ingenuity and desire to take on new problems have been amazing. It's great to have someone like you on the team."

Author

Jessica Acosta

"Jirah was very professional and easy to work with. The work she delivered was very organized, insightful, and delivered on time. And her communication throughout the whole job was very good."


Works

Amazon Sample Work

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Tarlac,
Philippines
Email :
jirah.bamba@gmail.com


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