Hey I am Jessel Ann

GET TO KNOW ME!

I am a proficient, self motivated virtual assistant with excellent skills. I have gained lots of diverse skills, qualities, and experienced that have helped me to become a proficient and highly effective virtual assistant for more than a year. I believe that my strong technical experience and education can help you contribute your business and projects.

I help entrepreneurs, internet marketers, organizations, and busy personalities in carrying out tasks, contributing my experience to the success of their business. As a professional with premium skills in various software and internet skills, I will assist in all virtual and administrative task, aiming for your ultimate goal and shooting your business higher for greater achievements, delivering positive, personal experience to customers and clients when providing support, information, or resolution to issues for the growth of the organization and adding it's value to the market.

Jessel Ann Amarillo Peñaflor
Lapu-Lapu City, Philippines
jesselann143@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Customer Service
Creative Writing
Social Media Management
Real Estate Management
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2021 - Present
Bachelor of Science in Business Administration major in Marketing Management

Cebu Technological University
M J Cuenco Avenue, Cebu City, Philippines

2019 - 2021
Accountancy, Business and Management

Science and Technology Education Center
Basak, Lapu-Lapu City, Philippines

2015 - 2019
Junior High School

Marigondon National High School
Marigondon, Lapu-Lapu City, Philippines

2023 - 2024
KLIKNRIDE
(Admin Assistant)

Manage dispatch operations, coordinated driver schedules, and monitored daily trips to ensure timely and safe transportation. My role included paying bills, conducting data entry, and maintaining accurate records of trips and driver activities. I worked closely with managers to optimize operations and support the seamless delivery of services to schools.

February 2023 - August 2023
VA Realty Professionals
(Inside Sales Agent)

Actively prospect and generate new sales leads through various channels such as cold calling, email campaigns, social media outreach, and networking. Track and manage sales leads in a CRM system, ensuring accurate and up-to-date information. Set appointments, follow up on leads, prioritize activities, and ensure timely progression through the sales funnel.

2022 - 2023
Sykes Asia Inc.
(Technical Support Representative)

Engage in automated call distribution phone software with step-by-step instructions, and diagnosing a problem while connected remotely or online. Discussions with customers to deliver and process information in answer to questions, issues, and requests about goods and services.

2021 - 2022
TechMahindra
(Customer Associate Support)

Responsible for engaging with customers through phone calls or emails to answer questions. Participating in meetings with the customer service team to discover new communication tactics, and maintaining expert knowledge about company products or services to best help customers.

My Services

Customer Service

Address and solve problems in a way that is a win-win situation for the customer and the company

Content Creation

Focused on writing, evaluating and revising content for the clients social media pages and projects

Branding

Delivers brand research and solutions that aid in the achievement of client's goals and objectives.

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

Appointment Setter

Contacting potential clients or customers to schedule appointments and facilitating the sales process.

Graphic Design

Graphic design is a craft where professionals create visual content to communicate messages.


Works

Real Estate Management

Graphic Design

Social Media Management

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Lapu-Lapu City,
Philippines
Email :
jesselann143@gmail.com


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