2019
Arts and Design
Saint Joseph College’s of Quezon City
More Info About Me
Hi there, Jeric Vargas here, your Future VA. I'm a motivated and determined individual with a strong commitment to personal growth and continuous learning. I've been a former BPO or Customer Representative from the Philippines with a strong foundation in Customer Service excellence, and confidentiality to every role I take on for about 3 years. I have a keen eye for detail and a passion for process improvement. I do handle Internet troubleshooting, mobile plans, and also I have Healthcare Experience for the Insurer side, handling Eligibility, Benefits, Accumulations, Authorization and claims.
To further expand my capabilities, I've recently completed comprehensive online courses in General VA, Executive Assistant, Social Media Management, and Medical VA. I've also completed a practical Executive Assistant internship and am currently being mentored by a personal coach for General Virtual Assistants. I am passionate about leveraging my skills to help businesses and individuals achieve their goals.
I take pride in being a reliable partner who anticipates needs, communicates clearly, and handles tasks with professionalism and discretion. Whether it's coordinating international schedules, handling sensitive documents, or creating visually appealing presentations, I’m here to help leaders focus on what matters most growing their business.
My Skills and Competencies
Social Media Management
Customer Representative
Medical Receptionist
Content Creator
Executive Assistant
Certificates
My Experience and Education
2025
-
2025
GENERAL VIRTUAL ASSISTANT- PROVA
(SOCIAL MEDIA MANAGEMENT (SMM)/ MEDICAL VIRTUAL ASSISTANT/ EXECUTIVE ASSISTANT)
MEDICAL VIRTUAL ASSISTANT- PROVA
Basic Technical skills of a Medical Virtual Assistant
Understanding US Healthcare System/ Insurances
Introduction to Health Insurance Portability and
Accountability Act of 1996 ( HIPAA )
Learning proper patient-provider communication to
smooth practice operation.
EXECUTIVE ASSISTANT- PROVA
Email Management
Calendar Management
Travel Management
Event Management
Expense Management
File Management
Meeting Management
Social Media management ( Overview )
Project Management Tools
Confidentiality Management
Soft Skills of an Executive Assistant
How to prioritize tasks
SOCIAL MEDIA MANAGEMENT (SMM)- PROVA
Introduction to marketing and social media
Types of Social Media Platforms
Job Role on Social Media-Tools
Softwares Used In Social Media
Social Media Workflow
Creating Social Media Reports
How to manage Social Media Accounts
(Facebook, Instagram, Pinterest, Linkedin,and etc.)
2023
-
2025
CARELON GLOBAL SOLUTIONS PHILIPPINES
(Healthcare Support ( Insurer side Anthem Blue Cross Blue Shield US Account )/ Customer Representative)
Handling Eligibility for Verification of coverage and policy eligibility.
Discussing Benefits under on the patient plan.
Checking the total accumulation.
Checking Status and Confirming if Authorization is required or not under on patient plan.
Handling Claims rejection and status.
2022
-
2023
CONCENTRIX
(Technical Support ( OPTUS for Australia Account/ Customer Representative)
Handling troubleshooting for both internet and mobile plans.
On call troubleshooting for NBN and mobile devices.
Upselling from old internet and mobile devices into latest one.
My Services
Executive Assistant
Organizational Skills, Research and Analysis, Event Planning, and Technical Proficiency
Medical Receptionist
Scheduling appointments, Manage Cancellations and Calling/Sending appointment reminders.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.