2025
Bachelor of Secondary Education
Saint Louis Anne Colleges of San Pedro Laguna Philippines
More Info About Me
I am a 33-year-old professional with a strong passion for delivering quality work in fast-paced environments. With a background in Bachelor of Secondary Education (BSED), I have honed my ability to communicate effectively, manage tasks, and stay organized. Throughout my career, I've gained extensive experience in data management, customer service, and research, all of which have helped me grow into a versatile professional. I take pride in my attention to detail and my ability to adapt quickly to new technologies, which allows me to continuously improve processes and deliver successful outcomes.
In addition to my educational background, I have a genuine interest in research and a commitment to expanding my knowledge. Whether conducting technical research or gathering market insights, I enjoy diving into information to uncover valuable trends and support business decisions. This passion for learning helps me provide actionable insights that contribute to effective decision-making and overall growth. My ability to gather, analyze, and organize information allows me to play a key role in driving productivity and supporting the goals of my team and clients.
As I continue to develop both personally and professionally, I remain eager to take on new challenges that contribute to my growth. My educational foundation, combined with my dedication to continuous improvement, makes me a reliable asset to any team. I am excited about collaborating with others and utilizing my skills to create impactful results and contribute to the success of the organization I work with.
My Skills and Competencies
Email Management
Calendar Management
Technical Research
Content Creation
Data Entry
Customer Service
Certificates
×
![]()
My Experience and Education
2025
-
2025
PROVA PH
(Data Entry Specialist (Trainee))
Accurately entering data into various systems or databases, such as spreadsheets, software applications, or enterprise systems. Ensuring that data entered is correct by cross-referencing it with source documents or checking for consistency and accuracy.
2024
-
2024
Filweb Asia Inc.
(Career Development Specialist)
My primary responsibilities include answering emails and phone calls from clients and candidates, addressing their inquiries. I helped individuals reach their professional objectives by creating a range of career-related documents such as resumes, cover letters, and more. I collaborated closely with clients or employees to gain a deep understanding of their career goals, strengths, and experiences, then converts this information into persuasive written materials that improve their career prospects.
2023
-
2023
Coforge Philippines
(Customer Service Representative)
My primary responsibilities include answering incoming phone calls from customers, addressing inquiries, and providing solutions to any issues they may have. I ensure that each customer interaction is handled with professionalism and efficiency, providing accurate information about products, services, or policies. I manage customer concerns by listening actively, empathizing with their issues, and offering appropriate solutions to resolve problems or escalate to the right department if necessary. My role also involves maintaining a customer-focused approach, ensuring a positive experience while adhering to company policies and procedures. I am responsible for handling and resolving customer disputes related to financial accounts. Additionally, I document customer interactions, track feedback, and follow up on unresolved matters, aiming to improve overall customer satisfaction and contribute to the company's customer relationship management efforts.
2017
-
2020
Macronix International Co.
(Technical Assistant)
Responsible for ensuring the quality and efficiency of production processes, including inspecting raw materials and finished products to ensure compliance with industry standards and company specifications. Operated and maintained production machines to ensure smooth and safe operation while adhering to production schedules. Performed routine checks and troubleshooting on machinery to minimize downtime and maximize production output. Additionally, kept detailed records of inspection results, machine performance, and any issues encountered during the production process. This role required attention to detail, adherence to safety protocols, and the ability to work efficiently in a fast-paced environment.
2014
-
2017
Senao Networks Inc.
(Production Operator)
I am responsible for operating and maintaining machinery on the production line to ensure the smooth manufacturing of products. My duties include setting up and calibrating equipment, monitoring production processes, and troubleshooting any issues that arise during production. I am tasked with inspecting products for quality control to ensure they meet the company’s standards, and I document production data such as output rates and machine performance. I also make sure to follow safety protocols, handle materials properly, and adhere to workplace safety guidelines. Additionally, I collaborate with team members and supervisors to meet production goals, optimize efficiency, and resolve any operational challenges that may occur. Regular maintenance and cleaning of machinery to prevent malfunctions and downtime are also part of my responsibilities. My role is essential in ensuring the overall efficiency, productivity, and quality control of the manufacturing process at Senao Networks Inc.
2013
-
2014
Sumiden Circuits Inc.
(Production Operator)
I am responsible for operating and monitoring machinery in the production of printed circuit boards (PCBs), ensuring that the manufacturing process runs smoothly and efficiently. My duties include setting up and calibrating equipment, inspecting raw materials, and ensuring that the final products meet quality standards. I monitor the production line for any malfunctions or quality issues, taking corrective actions as needed, and performing regular maintenance on equipment to prevent downtime. Additionally, I document production data such as output rates and machine performance while adhering to safety protocols to maintain a safe working environment. I work closely with my team and supervisors to meet production goals and continuously improve efficiency and product quality.
2012
-
2013
Hoya Glass Disk Philippines
(Production Operator)
I am responsible for operating and maintaining machinery used in the production of optical glass disks. My duties include setting up and adjusting machines to ensure they are running efficiently, monitoring production processes, and ensuring that the quality of the glass disks meets company standards. I perform routine checks on equipment, troubleshoot any issues that arise, and make adjustments as needed to maintain smooth operations. I also ensure that all safety protocols are followed to prevent accidents and maintain a safe working environment.
2011
-
2012
Go Foton Philippines Inc.
(Production Operator)
As a production operator in assembly at Go Foton Philippines, my primary role involves assembling components into finished products by following established processes and specifications. I operate assembly line equipment, carefully assemble parts, and ensure that each product meets the company’s quality standards. I perform regular checks throughout the assembly process to identify any defects or issues, making necessary adjustments to avoid production delays. Additionally, I am responsible for ensuring that the work area remains clean and organized, adhering to safety guidelines at all times. I also assist with inventory management by ensuring the correct parts and materials are available for assembly, and I maintain accurate records of production data, such as output and any issues encountered during the process. Working closely with my team and supervisors, I contribute to meeting production goals, improving efficiency, and ensuring the final products are assembled to the highest quality.
My Services
Customer Service
Offer outstanding support by answering inquiries, resolving issues, and ensuring a positive experience for customers.
Web Research
Search the Internet for information on a wide variety of topics.
Data Entry
Enter, organize, and manage data in digital systems to ensure efficient storage and easy retrieval for businesses.
Technical Research
Conduct research to gather technical data, analyze trends, and provide solutions to support business growth.