2016
Bachelor of Elementary Education
Tarlac State University
More Info About Me
Welcome to my profile! I’m Jenn, your dedicated virtual assistant ready to streamline your tasks and support your business and business needs. I am a highly organized, detail and result-oriented, versatile, and self- motivated virtual assistant based in the Philippines.
Are you ready to elevate your online presence and generate quality leads for your business? Look no further! As a seasoned Lead Manager and Social Media Manager, I am here to help you achieve your goals and turn contacts and feed scrolling people into customers!
With expertise in lead generation and social media management, I'm here to help your business thrive in the digital landscape. Over 3 years of experience as a social media manager and a year of experience as a lead manager/lead generation VA, I've honed my skills in crafting effective strategies that drive results.
As a Social Media Manager, I develop and execute strategies that elevate your brand presence and foster meaningful connections with your audience from content creation to community engagement,. With a data-driven approach, I track campaign performance and optimize strategies to ensure maximum impact.
In addition to social media management, I also excel in lead management. I specialize in identifying and engaging potential leads through targeted outreach and strategic campaigns. Through my efforts, I aim to expand your client base and boost your business growth.
My commitment to client satisfaction means that I'll provide personalized support, open communication, and timely deliverables tailored to your needs. Let's collaborate to achieve your business goals, make your mark in the digital world and make your life easier. Whether you need assistance on a regular basis or support with a specific project, I'm flexible and adaptable to your needs. Let go of the unnecessary stress and get a VA who can carry the loads for you.
Together, we can unlock new possibilities and accomplish great things.
Warm regards,
Jenn~
My Skills and Competencies
Social Media Management
Lead Generation/ Lead Management/ Customer Support
Executive Virtual Assistant
Certificates
My Experience and Education
2023
-
2024
StartVirtual – Real Estate Business
(General Virtual Assistant / Lead Generation)
Handle administrative tasks (including data entry, research, lead generation and
management etc.)
Data encoding
Prospect possible leads/ property sellers
Manage contact and campaign lists
Prepare, organize and send daily, weekly and monthly reports
Scheduling/ Appointment setting through cold calling and email marketing
2020
-
2023
FB Pages (BestFitForever_Club, Mamare's Special Kimbap, Ms. Jenn - Prulife UK Licensed Financial Consultant)
(Social Media Manager)
-Create visually appealing graphics for marketing, branding, content creation and many more.
-Develop and execute social media strategy for Facebook page.
-Create engaging content tailored to target audience.
-Manage content calendar and scheduling.
-Monitor page, respond to comments and messages.
-Implement and optimize paid advertising campaigns.
-Analyze metrics and provide insights for optimization.
-Collaborate with cross-functional teams.
2021
-
2024
Prulife UK- Manila Branch
(Part-time Insurance and Investment Agent)
-Create visually appealing graphics for marketing, branding, content creation and many more
Handle administrative tasks
Supervise and assist teammates
Meet and assist clients personally or virtually
Conduct trainings and/or career orientations
Create and post promotional infographics (Branding, marketing, promoting)
2022
-
2022
JustPressOne Inc.- Appliance Repair Account
(Virtual Assistant- Appointment Setter/ Dispatcher)
Handle various administrative tasks
Manage contact list
Email handling
Prepare reports
Dispatch Technicians to different locations
Set appointments using texts or inbound and outbound calls
Organize and manage the client’s schedule
2017
-
2020
iQor PH
(Customer Service Specialist/ Customer Retention)
-Provide prompt and courteous assistance to Telco account customers via voice calls (outbound and inbound), email, live chat, etc.
-Address inquiries, troubleshoot issues, and resolve concerns effectively.
-Document interactions accurately in the CRM system.
-Educate customers on product features, services, and billing inquiries.
-Collaborate with cross-functional teams for issue resolution.
-Maintain up-to-date knowledge of Telco products and industry trends.
-Meet and exceed performance targets for call quality and customer satisfaction.
-Adhere to company policies and procedures.
My Services
Administrative Assistance
Data Entry, Dispatching, PDF/Word Conversion, Calendar Management, Inbox and Email Management, Travel Arrangements, Any
Social Media Management
Social media management, content creation, strategies and planning, branding, marketing, copywriting and engagement
Lead Generation
Prospecting, Cold-calling, Sales and Order, Appointment Setting, Email Marketing, Customer Support and Retention
Other services offered
Search the Internet for information on a wide variety of topics. Marketing, Image and Video Editing (Canva and Capcut)
Testimonials
Miss Nix (Senior Operations Manager)
Hi Jenn! Just so you know, I am really happy that you've been part of my team. I know you'll be an asset to every team you'll be working with because you are strong-willed and great. Love lots!
Tyler P. (Realtor and Real Estate Investor- Florida)
Jennnn, You're killing it. Great work!!!
These leads are great! Keep doing what you're doing.
Gwilym U. (VA Manager)
1. Jennalyn is someone you can trust with this account and she doesn't need max supervision. She can handle things.
2. We have under active account who are lone agents but these people are the strongest. I'm giving you this account, meaning, I'm trusting you and that we won't mess up.
Lionel S. (Team Leader)
Need improvement to all team members, except Jennalyn. Good Job!